Tangela Harris
Macon,GA
Summary
Dynamic Claims Adjuster with drive and experience providing a superior level of customer service to clients. Bringing forth the ability to properly investigate a situation and resolve claims quickly in accordance with company and regulatory guidelines. Demonstrating consistent execution of best claims practices and a commitment to industry and company ethics.
Overview
26
26
years of professional experience
Work History
Theft/Fire Adjuster
GEICO INSURANCE
11.2015 - 01.2024
- Assess liability, record interviews, review auto damage and inform clients about necessary repairs
- Communicate with clients, police, and interested parties
- Work closely with body shops and automobile professionals to discuss and negotiate repair pricing.
Telephone Claims Representative 2
GEICO INSURANCE
02.2014 - 11.2015
- Verify customer identification and insurance coverage
- Investigate insurance claims to determine liability
- Contact all parties to resolve claims quickly and cheaply as possible.
Telephone Claims Representative 1
GEICO INSURANCE
03.2012 - 02.2014
- Resolve disputed liability
- Review photos and police reports to estimate damages
- Determine compensation.
Claims Damage Analyst
GEICO INSURANCE
04.2009 - 03.2012
- Assess claims allegedly caused by contracted tow providers for emergency road service
- Approve or deny claims
- Notify all parties of decision by mail.
Customer Service Representative
GEICO INSURANCE
01.2007 - 04.2009
- Establish new loss report for accidents
- Address customer inquiries
- Resolve issues in a timely and professional manner.
Subrogation Adjuster
GEICO INSURANCE
08.2006 - 01.2007
- Pursue insurance companies to recover cost from at fault parties on behalf of the policy holder.
Accounts Receivable
GEICO INSURANCE
09.2003 - 08.2006
- Locate misapplied policy payments
- Move funds from one policy to another.
Service Counselor
GEICO INSURANCE
11.1997 - 09.2003
- Handle inbound calls related to policy services
- Rate vehicles for quotes
- Make policy changes at the policy holder's request.
Education
Associate's degree - Computer Programming
Crandall Junior College
Macon, GA07.1991
Diploma -
Central High School
Macon, GA06.1989
Skills
- Strong Organizational Skills
- Detail Oriented
- Investigation Skills
- Data Collection and Analysis Skills
- Excellent Customer Service Skills
- Multitasking
- Policy Interpretation
- Damage Assessment
- Claims Investigation
- Technical knowledge
- Risk Assessment
- Rules of evidence
- Claims Processing
- Policy investigations
- Insurance fraud expertise
- Data Analysis
- Medical Coding
- Coverage assessments
- Database Management
- Regulatory Compliance
- Best Practices Implementation
- Report Writing
- Highly motivated
- Innovation and Creativity
- Risk Management
- Litigation resolution
- Medical terminology specialist
- Claims file management processes
- Advanced computer skills
- Legal Compliance
References
Available Upon Request
Timeline
Theft/Fire Adjuster
GEICO INSURANCE
11.2015 - 01.2024
Telephone Claims Representative 2
GEICO INSURANCE
02.2014 - 11.2015
Telephone Claims Representative 1
GEICO INSURANCE
03.2012 - 02.2014
Claims Damage Analyst
GEICO INSURANCE
04.2009 - 03.2012
Customer Service Representative
GEICO INSURANCE
01.2007 - 04.2009
Subrogation Adjuster
GEICO INSURANCE
08.2006 - 01.2007
Accounts Receivable
GEICO INSURANCE
09.2003 - 08.2006
Service Counselor
GEICO INSURANCE
11.1997 - 09.2003
Associate's degree - Computer Programming
Crandall Junior College
Diploma -
Central High School
Similar Profiles
Emdadul HoqueEmdadul Hoque
DevOps Engineer at Geico InsuranceDevOps Engineer at Geico Insurance
Ashae JonesAshae Jones
Personal Injury Protection Claims Examiner at Geico InsurancePersonal Injury Protection Claims Examiner at Geico Insurance
Maritza GrijalvaMaritza Grijalva
Bilingual Insurance Agent at Geico insuranceBilingual Insurance Agent at Geico insurance
Larry NelsonLarry Nelson
Commercial Claims Representative at Geico InsuranceCommercial Claims Representative at Geico Insurance
Sinjn TompkinsSinjn Tompkins
Warehouse Picker at Beverage SouthWarehouse Picker at Beverage South