Tangiernique Wright

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Informed customers about special promotions and provided detailed information for various products.
• Developed and actualized customer service initiatives to decrease wait times.
• Executes excellent sales floor merchandising and selling.
• Improved customer satisfaction ratings by addressing issues and fostering timely resolution.

• Followed procedures at all times for personal and team safety.
• Received and reviewed new orders, located requested merchandise and promptly initiated processing.
• Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
• Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
• Unloaded incoming trucks and properly staged inventory for processing.

Forklift Certified

• Worked varied hours, days, nights and weekends as business needs dictate.
• Managed customer relations and customer service through daily communication and interaction.
• Maximized customer interactions by promptly identifying needs and wants.
• Increased customer satisfaction significantly within department.

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.

• Managed inventory of specific cleaning supplies and made orders in time to maintain flow of cleaning and sanitation practices.
• Adjusted plans based on changing building and product conditions, remaining on schedule while prioritizing tasks effectively.
• Removed trash and debris from work areas quickly to avoid accidents and maintain appearances.
• Kept log of sanitation progress to reorganize cleaning schedules and order supplies when needed.
• Worked with team members from multiple departments to maintain strict cleanliness standards.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.