Tanginyka Sanders
Oakland,CA
Summary
Dynamic and results-driven professional with extensive experience in customer service and delivery roles, including at Walmart. Proven ability to enhance customer satisfaction through effective relationship building and attention to detail. Skilled in optimizing delivery routes and managing logistics, ensuring timely and efficient service. Committed to fostering positive customer interactions.
Overview
12
12
years of professional experience
Work History
Delivery Driver
DoorDash
02.2020 - Current
- Loaded truck and properly secured items to prevent damage for deliveries.
- Sustained an enthusiastic approach in a dynamic, customer-focused atmosphere.
- Operated vehicle safely in highly congested areas with no traffic violations.
Customer Service/Delivery Driver
Round Table Pizza, Inc
11.2019 - 03.2022
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Executed expedited deliveries within strict deadlines to meet customer demands.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
Customer Service Manager
Walmart
03.2013 - 08.2018
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Addressed customer issues to enhance satisfaction.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
Education
High School Diploma - I.T.T
Castlemont
Oakland, CA06.1995
Skills
- Customer interaction
- Attention to detail
- Work prioritization
- Relationship building
Timeline
Delivery Driver
DoorDash
02.2020 - Current
Customer Service/Delivery Driver
Round Table Pizza, Inc
11.2019 - 03.2022
Customer Service Manager
Walmart
03.2013 - 08.2018
High School Diploma - I.T.T
Castlemont
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