Compassionate caregiver with experience in personal care and customer service. Recognized for effective communication and problem-solving abilities, dedicated to fostering client well-being and ensuring a supportive environment.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Home Care Provider
Home Instead
Everett
07.2025 - Current
Provided companionship and emotional support, positively impacting client well-being.
Assisted clients with daily living activities and personal care tasks.
Maintained a clean and safe environment for clients in their homes.
Followed individualized care plans to meet specific client needs.
Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
Helped clients with personal needs from exercise to bathing and personal grooming.
Enhanced client happiness and health through mental and emotional support.
Built strong, trusting rapport with patients, facilitating quality care delivery.
Direct Support Professional
Soundview
Stanwood
09.2024 - 06.2025
Assisted individuals with daily living activities and personal care needs.
Documented client progress and maintained accurate service records, ensuring continuity of care.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Modeled appropriate responses and reinforced desired behaviors, promoting positive interactions and client engagement.
Guided and assisted clients in maintaining personal hygiene, enhancing their daily living skills and self-esteem.
Planned and prepared healthy meals and snacks for clients.
Customer Service Representative
Heritage Bank
Arlington
05.2023 - 09.2024
Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Assisted customers with account inquiries and provided tailored banking product information to meet individual needs.
Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Maintained compliance with banking regulations and company policies during all transactions.
Handled large sums of money accurately, ensuring compliance with security protocols during all transactions.
Performed cash handling duties, including accurately counting currency, coins, and checks to maintain balanced cash drawer.