Brittani Johnson

Phoenix,AZ

Summary

Expert in navigating complex issues and cultivating strong customer connections in dynamic, high-stress environments.

Skilled in building strong client relationships and enhancing customer satisfaction through effective communication and problem-solving.

Overview

years of professional experience

Work History

Housekeeper

Self-employeed

Valleywide, AZ

02.2020 - 08.2025

Dedicated housekeeper with over 5 years of experience in maintaining cleanliness and hygiene in various residential and commercial spaces.
Expert in creating and implementing efficient housekeeping routines to ensure all areas are spotless and organized.
Proficient in using eco-friendly cleaning products and techniques to promote a healthy living environment.
Strong attention to detail, ensuring every corner is cleaned, dusted, and polished to meet high standards.
Ability to work independently or as part of a team, providing exceptional service to clients and employers.
Committed to continuous improvement and learning new techniques to enhance housekeeping efficiency.

Manager

Fry's Electronics Inc.

Phoenix, Arizona

06.2019 - 01.2020

Proven track record in implementing innovative customer engagement strategies that enhance client satisfaction and loyalty.
Skilled in data analysis to identify trends and develop actionable insights that improve service quality and operational efficiency.
Exceptional communicator with the ability to resolve conflicts and maintain strong relationships with customers and team members.
Adept at training and mentoring staff to ensure a consistent service experience that exceeds customer expectations.
Experienced in budgeting and resource management to optimize service delivery while minimizing costs.

Caregiver

Family Healthcare

Phoenix, Arizona

03.2015 - 05.2019

Compassionate caregiver with over five years of experience in providing high-quality personal care to elderly and disabled individuals.
Proficient in assisting clients with daily living activities, including bathing, grooming, and meal preparation.
Strong communication skills, enabling me to build trusting relationships with clients and their families.
Dedication to fostering a positive and supportive environment that enhances the quality of life for clients.

Education

Some College (No Degree) - Cosmetology

Empire

Chandler, AZ

GED -

GED

Tempe, AZ

05-2011

Skills

Customer engagement
Team collaboration
Conflict resolution
Attention to detail

Complex Problem-solving
Customer service
Exceptional time management

Accomplishments

Maintained Relations for 4+ years with Residential House Cleaning Services

Timeline