Dynamic Advanced Medical Assistant with extensive experience at Baycare Health Systems, excelling in patient assessment and diagnostic testing. Proven ability to enhance patient care through effective communication and problem-solving skills. Committed to maintaining confidentiality and compliance while delivering exceptional service in fast-paced clinical environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Advanced Medical Assistant/BMO/Shift Lead
Baycare Health Systems, St. Joseph Hospital
Tampa, FL
01.2015 - Current
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Conducted XRays according to protocol.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Prioritized and organized tasks to efficiently accomplish service goals.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.