Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ethel Allen

Birmingham,AL

Summary

Dedicated Advanced Medical Support Assistant with expertise in patient scheduling, vital signs measurement, and medical documentation. Proven ability to enhance team productivity and support clinical operations.

Overview

1
1
Certification
26
26
years of professional experience

Work History

Advanced Medical Support Assistant

Department of Veterans Affairs
Tuscaloosa, Alabama
07.2012 - 08.2020
  • Managed patient scheduling for medical appointments and follow-ups.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Documented notes during patient visits.
  • Updated outdated patient information to maintain current records.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.

Advance Support Assistant

State Of Alabama
Montgomery, Alabama
03.1994 - 08.2006
  • Coordinated communication between departments to ensure smooth workflows.
  • Provided customer service by addressing inquiries and resolving issues promptly.
  • Provided telephone support to customers, responding to queries in a professional manner.
  • Encouraged customer loyalty through personalized service experiences.
  • Maintained organized records and files for easy access and retrieval.
  • Assisted staff with daily administrative tasks and operational support needs.

Education

Associate of Science - Computer Operator/Bookeeping

Shelton State Community College
Tuscaloosa, AL
12-1979

Skills

  • Patient scheduling
  • Vital signs measurement
  • Medical documentation
  • Chart management
  • Patient triage
  • Healthcare compliance
  • Office software proficiency
  • Patient communication

Certification

  • Photography Certification 1&2 Shelton State Community College
  • Creating A Webpage- Shelton State Community College

Timeline

Advanced Medical Support Assistant

Department of Veterans Affairs
07.2012 - 08.2020

Advance Support Assistant

State Of Alabama
03.1994 - 08.2006

Associate of Science - Computer Operator/Bookeeping

Shelton State Community College
Ethel Allen