Dedicated Advanced Medical Support Assistant with expertise in patient scheduling, vital signs measurement, and medical documentation. Proven ability to enhance team productivity and support clinical operations.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Advanced Medical Support Assistant
Department of Veterans Affairs
Tuscaloosa, Alabama
07.2012 - 08.2020
Managed patient scheduling for medical appointments and follow-ups.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Updated outdated patient information to maintain current records.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Advance Support Assistant
State Of Alabama
Montgomery, Alabama
03.1994 - 08.2006
Coordinated communication between departments to ensure smooth workflows.
Provided customer service by addressing inquiries and resolving issues promptly.
Provided telephone support to customers, responding to queries in a professional manner.
Encouraged customer loyalty through personalized service experiences.
Maintained organized records and files for easy access and retrieval.
Assisted staff with daily administrative tasks and operational support needs.
Education
Associate of Science - Computer Operator/Bookeeping
Shelton State Community College
Tuscaloosa, AL
12-1979
Skills
Patient scheduling
Vital signs measurement
Medical documentation
Chart management
Patient triage
Healthcare compliance
Office software proficiency
Patient communication
Certification
Photography Certification 1&2 Shelton State Community College
Creating A Webpage- Shelton State Community College
Timeline
Advanced Medical Support Assistant
Department of Veterans Affairs
07.2012 - 08.2020
Advance Support Assistant
State Of Alabama
03.1994 - 08.2006
Associate of Science - Computer Operator/Bookeeping