Tania Andre
Hyatt Regency
Orlando,FL
11
years of professional experience
Im currently in nursing school for RN I got o school for only three days
Work History
Front Desk Receptionist
4 Years- Welcome guests, check them in, distribute room keys and explain the hotel's amenities. Take payment from customers. Respond to guests' issues and complaints in a friendly, timely manner.
Call Center Representative
2 Years- A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need.
Customer Service Representative
1 Year 9 Months- Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Cashier/Sales Associate
2 Years 6 Months- Receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate.
Education
-2 - Business
Skills
Accounting
Marketing
Administrative experience
Financial report writing
Front desk
Account management
Business development
Negotiation
Languages
English
Native or Bilingual
Timeline
Front Desk Receptionist
Hyatt Regency
07.2022 - CurrentRead More
Call Center Representative
Conduent
05.2020 - 05.2022Read More
Customer Service Representative
ALDO
07.2018 - 04.2020Read More
Cashier/Sales Associate
Walmart
01.2016 - 07.2018Read More
Valencia College
-2 from Business
Read More