Summary
Overview
Work History
Education
Skills
Timeline
Server

Tania Asaro

Brooklyn,NY

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments looking to work in the New York food industry. Recently certified at ABC Bartending School with high level of experience in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Proficient in use of most POS Software

Overview

5
5
years of professional experience

Work History

Assistant Manager, Operations

CVS
Pittsburgh, PA
09.2019 - 06.2022
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Supervised and trained associates on the sales floor, in the backroom, or both as needed to ensure proper execution of job duties.
  • Provided coaching and feedback to associates regarding performance expectations and opportunities for improvement.
  • Trained new hires on company policies and procedures including safety training, loss prevention techniques, customer service skills.
  • Assisted with merchandising activities such as pricing products, rotating stock by location within the store, organizing promotional materials.
  • Helped with planning schedules and delegating tasks to meet coverage and Corporate demands.
  • Completed Closing Procedures: cash intake and nighty deposit records, confirming and adjusting discrepancies with nightly ledger.
  • Maintained a clean and organized work area at all times following company standards for appearance and housekeeping practices.
  • Responsible for Closing Procedures; Nightly deposits, Closing registers, confirming and approving nightly ledgers.

Cosmetics Manager

CVS
Pittsburgh, PA
05.2017 - 09.2019
  • Trained new employees on the importance of customer service and how to interact with customers in a professional manner.
  • Supervised all aspects of store operations, including merchandising, loss prevention, payroll and scheduling.
  • Collaborated with human resources team to provide full coverage for department and create equitable schedules for cosmetics personnel.
  • Conducted weekly inventory counts and reconciled them against monthly reports for accuracy.
  • Maintained cleanliness of the store by enforcing company policies regarding trash disposal and cleaning schedules.
  • Reduced shrinkage (theft) by implementing more stringent security measures such as employee background checks and surveillance cameras.

Education

Associate of Arts - Specialized Business

Douglas Education Center
Monessen, PA

Cosmetology License -

Empire Beauty School - Lehigh Valley
Cementon, PA

Skills

  • Suggestive Selling
  • Cash Handling and Management
  • TIPS Certified
  • Handling Difficult Customers
  • Supply and Inventory Maintenance
  • Reconciling Cash Drawers
  • High-Volume Environments
  • Staff Scheduling

Timeline

Assistant Manager, Operations

CVS
09.2019 - 06.2022

Cosmetics Manager

CVS
05.2017 - 09.2019

Associate of Arts - Specialized Business

Douglas Education Center

Cosmetology License -

Empire Beauty School - Lehigh Valley

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Tania Asaro