Tania Avilas
Kansas City
Summary
Resourceful Warehouse Team Lead known for high productivity and efficient task completion. Skilled in inventory management, logistics coordination, and safety compliance. Excel at leadership, communication, and problem-solving to enhance team performance and meet operational goals.
Overview
6
6
years of professional experience
Work History
Cashier/Catering Team Leader
Panera Bread
Kansas City
02.2025 - 06.2025
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Team Leader
Advance Auto Parts Warehouse
Shawnee
05.2022 - 01.2025
- Provided coaching and feedback on employee performance, encouraging professional development.
- Maintained a positive work environment that promoted collaboration between team members.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Ensured compliance with all safety regulations in the workplace.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Developed strategies for problem solving and conflict resolution among team members.
Packer Associate
U-haul warehouse
Kansas City
07.2020 - 05.2022
- Stacked boxes onto pallets in an orderly fashion to ensure stability during transport.
- Labeled packages with shipping information such as address labels or colored stickers.
- Updated computerized tracking systems with package details such as weights, destinations, barcodes.
- Performed daily safety checks on machinery prior to use in order to prevent accidents.
- Unloaded incoming shipments of product from trucks, verified contents against packing slips, and placed items in designated storage areas.
Associate/Cashier/Stocker
CVS Pharmacy/cashier/stocker
Kansas City
01.2020 - 07.2020
- Handled returns, refunds, or exchanges as necessary per company policy.
- Monitored stock levels and informed supervisor when additional supplies were needed.
- Reported any discrepancies in inventory levels or pricing issues to supervisor.
- Provided exceptional customer service while maintaining a positive attitude.
Cashier/Customer Service Representative
Burlington Factory
Kansas City
01.2019 - 01.2020
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Processed returns and exchanges of merchandise in accordance with store policies.
Skills
- Customer service
- Inventory management
- Employee training
- Safety compliance
- Problem solving
- Communication skills
- Multitasking and organization
Languages
Spanish
Native/ Bilingual
Affiliations
- Soccer
- Family oriented
References
References available upon request.
Timeline
Cashier/Catering Team Leader
Panera Bread
02.2025 - 06.2025
Team Leader
Advance Auto Parts Warehouse
05.2022 - 01.2025
Packer Associate
U-haul warehouse
07.2020 - 05.2022
Associate/Cashier/Stocker
CVS Pharmacy/cashier/stocker
01.2020 - 07.2020
Cashier/Customer Service Representative
Burlington Factory
01.2019 - 01.2020