Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tania Bhandari

Summary

Adept at elevating client experiences, I leveraged organization and customer relations skills at The Loft and Pam Beauty and Hair Studio, enhancing satisfaction and efficiency. Specializing in multitasking, I maintained high cleanliness standards and built a loyal clientele through exceptional service, contributing to a notable increase in repeat business.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

The Loft
11.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Handled assignments independently with good judgement and critical thinking skills.

Hairstylist

11.2023 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Answered phone calls and emails to schedule client appointments.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Makeup Artist

Pam Beauty and Hair Studio
03.2022 - 11.2023
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Answered phone calls and emails to schedule client appointments.
  • Styled hair, makeup and nails for customers for special events and occasions.

Volunteer

Downtown BIZ
10.2019 - 03.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

GED -

Kildonan East Collegiate
Winnipeg, Manitoba, 845 Concordia
06-2021

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Scheduling
  • Appointment scheduling
  • Scheduling appointments
  • Schedule management
  • Positive and professional
  • Office supply inventory control
  • Calm demeanor
  • Multitasking and prioritization

Certification

Hair Styling Diploma

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

The Loft
11.2023 - Current

Hairstylist

11.2023 - Current

Makeup Artist

Pam Beauty and Hair Studio
03.2022 - 11.2023

Volunteer

Downtown BIZ
10.2019 - 03.2020

GED -

Kildonan East Collegiate

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Tania Bhandari