TaNia Dean
Bowie,MD
Summary
Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Overview
12
12
years of professional experience
Work History
City Carrier
United States Post Office
02.2020 - Current
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Placed packages and letters in mailboxes.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Distributed mail on foot to residences and businesses
- Planned and cased mail in sequence of delivery for designated route.
Driver
Uber And Lyft
02.2018 - 01.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed 10-15 trips each day for roughly 12 hours
City Carrier Assistant
United States Post Office
04.2016 - 02.2018
- Operated vehicles and equipment to transport packages and mail pieces.
- Planned and cased mail in sequence of delivery for designated route.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Cashier
Walmart
10.2014 - 03.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Representative Assistant
Staffing Dynamics International
09.2013 - 09.2014
- Met existing customers to review current services and expand sales opportunities.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
Sales Associate
Forever 21
09.2013 - 01.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Data Entry Operator
Dreyer's Grand Ice Cream
04.2013 - 08.2013
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records and chronologies of entry activities.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent duplication or data degradation.
Cashier
Target
01.2012 - 06.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree -
The Temple: A Paul Mitchell Partner School
Frederick, MD04.2015
High School Diploma -
Charles Herbert Flowers High School
Springdale, MD05.2010
Skills
- Profit Margins
- Trip Reports
- Purchase Orders
- Customer Engagement
- Team Communication
- Public Service
- Complex Problem-Solving
- Daily Vehicle Inspections
- Compliance Requirements
- Quality Assurance
- Customer Satisfaction
- Residential Customer Service
Timeline
City Carrier
United States Post Office
02.2020 - Current
Driver
Uber And Lyft
02.2018 - 01.2020
City Carrier Assistant
United States Post Office
04.2016 - 02.2018
Cashier
Walmart
10.2014 - 03.2015
Representative Assistant
Staffing Dynamics International
09.2013 - 09.2014
Sales Associate
Forever 21
09.2013 - 01.2014
Data Entry Operator
Dreyer's Grand Ice Cream
04.2013 - 08.2013
Cashier
Target
01.2012 - 06.2012
No Degree -
The Temple: A Paul Mitchell Partner School
High School Diploma -
Charles Herbert Flowers High School
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