TaNia Degraffenreid
Canton,MI
Summary
Articulate Assistant Manager driven to succeed bringing leadership skills and knowledge developed over 30 years ensuring that all team members comply with company policies. Highly trained individual maintaining a safe and collaborative setting for all employees. Ready for a new position where hard work and great communication skills will be appreciated. Astute professional offering outstanding computer proficiency along with communication and active listening skills. Known for supervising production accuracy to meet customer requirements. Detail-oriented Assistant Manager offering more than a 30 year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Assistant Manager
Comcast
Plymouth, MI
11.1989 - Current
- Implemented new procedures or systems to improve efficiency within the organization.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Ensured compliance with safety regulations and company policies.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Fostered positive employee relationships through effective communication, training and development and being able assign work to unionized workforce
- Supervised team of 14 employees working with various types of equipment, maintaining safety and cultivating productive atmosphere.
- Realigned workflows with changing business demands by evaluating processes and employee strengths while establishing clear goals to keep employees working collaboratively.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Education
Bachelor of Science - Business Administration
University of Phoenix
Southfield, MI05-2014
Skills
- Supervisory/Management skills
- Strong organizational and problem solving skills
- Microsoft Office proficient
- Process improvement skills
- Employee Scheduling
- Product and service knowledge
- Employee Performance Evaluations
Certification
Completed and received certificates of completion from various Leadership and management programs and classes.
Timeline
Assistant Manager
Comcast
11.1989 - Current
Bachelor of Science - Business Administration
University of Phoenix
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