Innovative marketing professional with a strong background in social media and marketing strategy. Known for effective communication skills and multitasking abilities, consistently contributing to increased brand awareness and customer satisfaction.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Online Shop Owner Entrerpreuner
Online Shop Owner "Valentina Gifts and Crafts"
San Antonio, Texas
09.2025 - Current
Executed targeted marketing strategies that elevated brand visibility and fostered customer engagement.
Created compelling product listings with engaging descriptions and high-quality images, enhancing customer appeal.
Evaluated sales trends to uncover actionable opportunities for growth and enhancement.
Shop Owner
Shop Owner Valentina Accesorios Artesanales
Mexico , Tuxtla Gutierrez, Chiapas
01.2015 - 07.2018
Designed and created unique handcrafted accessories using various materials and techniques.
Collaborated with local artists to source exclusive handmade items for the shop.
Provided excellent customer service to enhance shopping experience and build loyalty.
Developed marketing strategies to promote products through social media platforms.
Increased business by developing new marketing and promotional strategies.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Maintained inventory levels, ensuring product availability and organization within the shop.
Coordinated deliveries of goods from suppliers in a timely manner.
Exported products to various international markets to expand reach.
Account Manager
Procter & Gamble Co
Mexico City , Mexico city
09.2007 - 09.2008
Managed client accounts to strengthen relationships and enhance client satisfaction.
Analyzed sales data to provide insights for account growth opportunities.
Facilitated timely communication between clients and internal teams to effectively address client needs.
Collaborated with cross-functional teams to develop marketing strategies for products.
Developed presentations to showcase product benefits to clients and stakeholders.
Conducted market research to identify trends and inform product positioning.
Developed strategies for Pantene and Herbal Essences product bundles to improve market positioning.
Monitored industry trends and made recommendations for changes in strategy accordingly.
Managed Chocomilk gym activities at Kidzania park.
Marketing Assistant
Tiendas Telmex
Mexico City, Mexico City
06.2005 - 08.2006
Conducted market research to identify potential customer segments and target markets.
Adapted marketing strategy to fit consumer preferences and expectations.
Collaborated in creating targeted marketing materials for campaigns and promotions to enhance audience engagement.
Supported event planning by organizing logistics and promotional activities.
Compiled and analyzed reports on marketing performance metrics to assess effectiveness against objectives.
Education
Latino Business Foundation Silicon Valley Certification - Business
Santa Clara University
Santa Clara, CA
06-2026
Master of Arts - Administration And Marketing Master Degree
Universidad Del Valle De Mexico
Ciudad De Mexico
02-2013
Bachelor of Arts - Communications And Media
Universidad Del Valle De Mexico
Ciudad De Mexico
07-2007
Skills
Social media marketing
Marketing strategy
Marketing campaigns
Product promotion
Market research
Data analysis
Data management
Inventory management
Campaign support
Social media posts
Branding
Customer service
Multitasking and prioritization
Business communications
Communication skills
Languages
English
Professional
Spanish
Full Professional
Certification
Latino Business Foundation Silicon Valley
Timeline
Online Shop Owner Entrerpreuner
Online Shop Owner "Valentina Gifts and Crafts"
09.2025 - Current
Shop Owner
Shop Owner Valentina Accesorios Artesanales
01.2015 - 07.2018
Account Manager
Procter & Gamble Co
09.2007 - 09.2008
Marketing Assistant
Tiendas Telmex
06.2005 - 08.2006
Latino Business Foundation Silicon Valley Certification - Business
Santa Clara University
Master of Arts - Administration And Marketing Master Degree