Tania Gomez Grass
Salt Lake City
Summary
Dynamic and dedicated Amazon Flex Driver with a clean driving record and a strong focus on safety protocols. Expert in route optimization and effective communication, consistently achieving timely deliveries while enhancing customer satisfaction. Proven ability to navigate diverse conditions and maintain compliance with DOT regulations, ensuring efficient and reliable service.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.
Overview
7
7
years of professional experience
Work History
Amazon Flex Driver
Driver
11.2017 - 11.2024
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
- Utilized navigation tools for efficient route planning, minimizing delays due to traffic or road closures.
- Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
- Navigated various weather conditions safely, maintaining consistent on-time delivery rates regardless of external challenges.
- Managed time effectively to maximize the number of packages delivered per shift.
- Maintained vehicle safety and cleanliness, ensuring a professional appearance for customer interactions.
- Assisted with loading and unloading of packages at warehouses, improving overall efficiency within the supply chain process.
- Maintained accurate records of completed deliveries, ensuring seamless communication with dispatch and management regarding any discrepancies or issues encountered.
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Education
Adult ESOL And Basic Skills For College And Career -
Montgomery College
Rockville, MD11-2019
Skills
- Effective communication abilities
- Accident prevention strategies
- Timely performance
- Resilient problem-solving
- Safety-focused driving skills
- Respectful communication
- Alignment with legal requirements
- Emergency action preparedness
- Strategic solution development
- Route optimization skills
- Experienced with GPS systems
- Customer support expertise
- Problem-solving
- Attention to detail
- City and non-city driving
- Punctual and reliable
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Amazon Flex Driver
Driver
11.2017 - 11.2024
Adult ESOL And Basic Skills For College And Career -
Montgomery College
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