Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tania Hopkins

Tania Hopkins

Pinson

Summary

Dynamic and results-driven professional with experience at Chick-fil-A, excelling in customer service and POS operation. Proven ability to enhance guest experiences through effective communication and teamwork. Recognized for maintaining high standards of cleanliness and safety while efficiently managing time and solving problems in fast-paced environments.

Efficient Carhop known for high productivity and ability to complete tasks swiftly. Specialize in customer service, order accuracy, and cash handling, ensuring every interaction is positive and efficient. Excel in communication, teamwork, and time management, contributing to seamless operations and enhanced customer satisfaction.

Overview

2
2
years of professional experience

Work History

Carhop

Sonic
Birmingham
10.2024 - Current
  • Processed payments on cash register and counted back bills and change to patrons.
  • Participated in team meetings to discuss service improvements and customer feedback.
  • Maintained cleanliness and organization in the work area, ensuring a hygienic environment.
  • Conducted routine checks around the parking lot for cleanliness and safety.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.

Front of House Team Member

Chick-fil-A
Birmingham
04.2023 - 01.2024
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Packaged and bagged cooked food and prepared items.
  • Processed payments and handled cash transactions accurately.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.

Education

Center Point High School
Center Point, AL
05-2025

Jefferson County International Baccalaureate High
Irondale, AL

Clay-Chalkville High School
Pinson, AL

Skills

  • Customer service
  • POS operation
  • Team collaboration
  • Effective communication
  • Time management
  • Problem solving

Timeline

Carhop

Sonic
10.2024 - Current

Front of House Team Member

Chick-fil-A
04.2023 - 01.2024

Center Point High School

Jefferson County International Baccalaureate High

Clay-Chalkville High School
Tania Hopkins