Tania Ledesma
El Paso,United States
Summary
Skilled in incident reporting while being fluent in English and Spanish, demonstrating strong work ethic and problem-solving abilities. Trained new team members, ensuring adherence to security protocols and effective communication. Maintained level headed in stressful environments.
Overview
8
8
years of professional experience
Work History
Security Officer
Rock Solid Protection Company
El Paso, TX
11.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and on foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Security Officer
Allied Universal Security Services
El Paso, TX
07.2020 - 11.2023
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
Cook Shift Leader
McDonald's
El Paso, TX
02.2017 - 07.2020
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
Education
High School -
J M Hanks High School
El Paso, TX06.2018
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- FLUENT IN English and Spanish
- Crime prevention methods
- Work ethic
Timeline
Security Officer
Rock Solid Protection Company
11.2023 - Current
Security Officer
Allied Universal Security Services
07.2020 - 11.2023
Cook Shift Leader
McDonald's
02.2017 - 07.2020
High School -
J M Hanks High School