Tania Lobato
Upland,CA
Summary
Dedicated cashier with proven skills in customer service and conflict resolution. Known for professionalism and reliability, consistently ensuring a positive experience for customers.
Overview
4
4
years of professional experience
Work History
Cahsier
The Deli
Rancho Cucamonga, CA
10.2021 - Current
- Resolve customer inquiries and issues in a timely manner.
- Maintain organized cash registers and handle cash securely.
- Train new team members on cash handling procedures and store policies.
- Monitor inventory levels and assist with restocking shelves as needed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Psychology
University of La Verne
La Verne, CA05-2026
High School Diploma -
Upland High School
Upland, CA06-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
Timeline
Cahsier
The Deli
10.2021 - Current
Bachelor of Science - Psychology
University of La Verne
High School Diploma -
Upland High School