Tania M. Guillot

• Recognized by Ford for leading in DIO % to Objective, and for more than doubling objective YOY.
• 2023-2024 -Awarded Bugsy winner for highest PNVR
• Recognized as only TSM to achieve 98% of dealer participation in DRAP "Spin Program" 2022-2024
• Developed and implemented a sales strategy by obtaining in depth Discovery Q & A, observing current processes, that resulted in 100% dealer participation within 14 months of on-boarding.
• Engage dealer principal, sales managers, sales teams, and directors to gain commitment and ensure alignment with Ford and Lincoln Accessory Programs and Incentives
• Increased sales revenue by developing and implementing strategic territory plans.
• Established strong relationships with key clients, boosting customer retention rates.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
• Mentored junior sales team members, sharing best practices and fostering a positive work environment.
• Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
• Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to guests.
• Streamlined sales processes, improving efficiency and reducing costs.
• Researched competitor activity and used findings to develop sales growth strategies.
• Attended trade shows and industry events to promote company products and services.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Organized one-on-one meetings with sales team members to identify selling hurdles and offered insight to promote positive feedback and engagement.
• Utilized sales data in NetSuite to identify trends, sales, improvement opportunity, and attainable strategies to grow % YOY
• Executed new processes in each department that provide real time performance metrics resulting in an increase in sales team productivity.
• Collaborated with marketing to identify opportunities, promoting Ford and Lincoln accessory Programs and Incentives.
• Enhanced sales team’s knowledge of Ford and Lincoln accessories with thought provoking and compelling training series that resulted in 100% success in Ford’s ask, ECET program.

• Recognized for Exceeding goal-average 122% plus of plan.
• 100% of plan on PreApproval Mailer, and recognition for the largest turnout for COAF's annual DiamondX event.
• Recognized for exemplary performance and attention to detail by auditors on collection efforts.
• Established strong relationships with key clients, resulting in success and credibility of our product lines.
• Executed proven strategies to hit sales quota and help company achieve goals.
• Enhanced dealer performance by providing ongoing training on Capitol One's Auto Navigator platform to consistently achieving and exceeding monthly sales target
• Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
• Use COAF data for planning and preparation of productive and compelling presentations.
• Collaborated with dealers and COAF to pro-actively problem solve current or future challenges
• Prompt completion of outcome in Salesforce, administrative tasks, and expenses

• Awarded “Selling To Zebras” award for most persuasive and compelling presentation-2019
• Establish repairer contact strategy that allows FSM to meet and exceed monthly sales quotas
• Develop strategies that result in existing PartsTrader users to increase their voluntary usage of PT's platform.
• Recruit new repairers to register and use PartsTrader system
• Coordinate with FSM team to drive PartsTrader usage in all territories.
• Assist repairers and suppliers in realizing PartsTrader value proposition
• Monitor individual market participant metrics to ensure that all participants are meeting market standards
• Collect and communicate feedback on PT's platform to Product Manager
• Submit weekly and monthly sales reports timely.
• Partner with Customer Care staff and PartsTrader management to execute implementation strategy for each rollout market
• Visit with high volume repair facilities and parts suppliers on-site in rollout markets to train on system procedures, offer usage tips, answer questions, trouble shoot problems, and capture feedback
• Analyze pilot market usage data to identify issues and proactively address them
• Consistently communicated issues as referred by Customer Care and Account Services staff to develop effective strategies.

• A retail sales finance company offering competitive auto solutions to Independent and Franchise automobile and motorcycle dealerships for Military and Civilian financing programs
• 2017-Rookie of the Year and MVP for reaching 177% of objective, highest producing DDR in backend products lines company wide.
• Adhered and maintained consistent monthly contact schedule with dealers
• Engage dealer principal, sales and finance managers to gain commitment and ensure alignment with SNAAC
• Keep daily accurate and timely records of key accounts in Sales Force to capture best next steps in growing dealerships application count per day and contracts per month
• Distributed pertinent industry and product developments to dealers
• Managed current industry trends and communicated details to dealers
• Managed competitive auto solutions to Independent and Franchise automobile and motorcycle dealerships for Military and Civilian financing programs

3 months out of the 6 months in the field- hit 156% of target.

Create business relationships and increase incremental revenue to small and medium sized CDK clients through face-to-face sales activities. Worked in conjunction with all existing channel partners to increase sales opportunities in CDK Strategic Products to grow CDK’s share of wallet with existing client base. Achieved annual assigned sales plan by obtaining in depth Discovery Q & A, observing current algorithms, and creating a business plan to capture opportunity for department to be more profitable. Created business relationships and increased incremental revenue to small and medium sized CDK clients through face-to-face sales activities

• Work in conjunction with all existing channel partners to increase sales opportunities in CDK Strategic Products to grow CDK’s share of wallet in existing client base
• Delivered annual assigned sales plan by obtaining in depth Discovery Q & A, observing current algorithms, and creating a business plan to capture opportunity for department to be more profitable
• Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.

Stay at home mom

• Top 5 Leader Board-Account Managers/ Recognized for Surpassing Sales Goals per Quarter Present financial (Toyota/Lexus Complete Maintenance Care) Louisiana and Mississippi
• Utilize tools to develop dealership sectors over tri-state area through consultative selling process, extensive training to increase profit share, and penetrate accounts
• Develop and present high impact business plans and account strategies to decision makers to gain commitment and increase revenues
• Make significant contacts with dealer principals to ensure dealership alignment with TCMC/LCMC program
• Gather inventory analysis data and provide to Carline Services division
• Distribute pertinent industry or product developments to dealers and customers
• Assist dealers in marketing and promoting sales through Alliance programs