Tania Moaton
Pleasure Chest
18
years of professional experience
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Work History
Store Manager
10 Years 7 Months- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Recruited, trained, and supervised staff members, ensuring consistently high performance standards were met.
- Cultivated strong relationships with vendors, negotiating favorable terms on product selection, pricing, and delivery schedules.
Sales Floor Manager
2 Years- Led sales floor operations, overseeing scheduling, team support, product training, visual merchandising, and event hosting to ensure seamless daily operations.
- Managed and mentored a team of 20–25 sales assistants, key holders, and supervisors; highlighting employee strengths and designing incentives to increase staff morale and sales.
- Facilitated communication between upper management and the team, ensuring clear understanding of policies.
- Developed staff schedules to align with peak sales periods, improving workforce efficiency.
- Partnered with operations team to achieve company revenue and profit goals.
Multi-store Manager
4 Years 9 Months- Directed daily operations across multiple store locations, ensuring adherence to corporate policies and procedures.
- Implemented visual merchandising strategies to enhance product presentation and drive customer engagement.
- Established key performance indicators for store operations, driving continuous improvement in customer service metrics.
- Coordinated staff scheduling, ensuring adequate coverage during peak hours while managing labor costs effectively.
Education
Bachelor of Arts - Interdisciplinary Studies
Skills
Recruitment and hiring
Talent acquisition
POS systems
Operations management
Goals and performance
Financial analysis
Work Planning and Prioritization
POS and Inventory systems
Sales Strategy
Customer Engagement
Market analysis
Timeline
Store Manager
Pleasure Chest
01.2016 - CurrentRead More
Sales Floor Manager
Blick Art Materials
01.2013 - 01.2015Read More
Multi-store Manager
American Apparel
09.2008 - 06.2013Read More
Northeastern Illinois University
Bachelor of Arts from Interdisciplinary Studies
Read More