Dependable individual with many years of customer service experience, seeking an office/clerical position, where I can use my education, customer service experience and skills to secure a career with well-established organization.
Overview
7
7
years of professional experience
Work History
Office Technician (Typing)
Department of Rehabilitation
06.2023 - 12.2023
Managed attendance for Audit services and Office of Civil Rights
Helped consumers with disability discrimination complaints
Archiving projects
Writing memos, emails, and closure letters
Using the Cal Card to order supplies for Audits and Office of Civil Rights
Creating meeting agendas for Audits
Customer Service Representative
Healthnet Centene Corporation
08.2022 - 02.2023
Assist members to order ID cards, PCP searches
Quote benefits & conducted call center duties
Completed computer research through various programs
Administration Clerk
Placer County Health & Human Services
02.2022 - 05.2022
Assisted people with food stamps, gr, & medical cases
Issued EBT cards & printed temporary medical cards
Cashier
Mountain Mikes Pizza
01.2017 - 05.2022
Cashier & completed sales transactions
Made weekly schedules, Organized invoices
Office Technician Typing
EDD
06.2020 - 02.2022
Provided customer service & performed a variety of work related to Unemployment Insurance Program
Responded to phone calls & provided assistance related to UI online & BPO
Entered data & notes in single client data base
Used macros to determine information about claimant interviews
Used a dual monitor workstation & operated on multiple windows simultaneously
Store Associate
Staples
07.2016 - 05.2020
Provided excellent customer service
Cashier & completed sales transactions
Evening closeout
Answered phone calls
Stocked shelves
Optometry Technician
Eyeglass World
01.2019 - 09.2019
Sales Technician
Scheduled appointments for patients
Ordered trial contacts
Dispensed glasses
Education
AA Degree - Administrative Professional
Sierra College
05.2018
High School Diploma - undefined
Horizon Charter School
06.2010
Skills
Microsoft G-Suite
Operating Computers and Office Machinery
Data-base Entry
Excellent Communication Skills
Teamwork
Organizational Skills
Interpersonal Skills
Languages
Hindi
Limited Working
Punjabi
Timeline
Office Technician (Typing)
Department of Rehabilitation
06.2023 - 12.2023
Customer Service Representative
Healthnet Centene Corporation
08.2022 - 02.2023
Administration Clerk
Placer County Health & Human Services
02.2022 - 05.2022
Office Technician Typing
EDD
06.2020 - 02.2022
Optometry Technician
Eyeglass World
01.2019 - 09.2019
Cashier
Mountain Mikes Pizza
01.2017 - 05.2022
Store Associate
Staples
07.2016 - 05.2020
High School Diploma - undefined
Horizon Charter School
AA Degree - Administrative Professional
Sierra College
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