Dependable individual with many years of customer service experience, seeking an office/clerical position, where I can use my education, customer service experience and skills to secure a career with well-established organization.
Overview
7
7
years of professional experience
Work History
Office Technician (Typing)
Department of Rehabilitation
06.2023 - 12.2023
Managed attendance for Audit services and Office of Civil Rights
Helped consumers with disability discrimination complaints
Archiving projects
Writing memos, emails, and closure letters
Using the Cal Card to order supplies for Audits and Office of Civil Rights
Creating meeting agendas for Audits
Customer Service Representative
Healthnet Centene Corporation
08.2022 - 02.2023
Assist members to order ID cards, PCP searches
Quote benefits & conducted call center duties
Completed computer research through various programs
Administration Clerk
Placer County Health & Human Services
02.2022 - 05.2022
Assisted people with food stamps, gr, & medical cases
Issued EBT cards & printed temporary medical cards
Cashier
Mountain Mikes Pizza
01.2017 - 05.2022
Cashier & completed sales transactions
Made weekly schedules, Organized invoices
Office Technician Typing
EDD
06.2020 - 02.2022
Provided customer service & performed a variety of work related to Unemployment Insurance Program
Responded to phone calls & provided assistance related to UI online & BPO
Entered data & notes in single client data base
Used macros to determine information about claimant interviews
Used a dual monitor workstation & operated on multiple windows simultaneously