Tania Nelson
Fort Lauderdale,FL
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Compassionate Case Manager experienced in stressful environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
6
6
years of professional experience
Work History
Case Manager
Covenant House Florida
02.2021 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Social Worker
Department Of Children And Families
02.2020 - 03.2021
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
English Tutor
Miami Dade College - North Campus
03.2017 - 09.2020
- Developed student confidence through positive reinforcement strategies.
- Improved students' written and verbal English skills through personalized learning programs.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Mentored students in proper punctuation, spelling and sentence structure use.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Evaluated student performance, identified improvement areas and set tasks to aid goal achievement.
Education
Bachelor of Arts - Criminal Justice
Miami Dade College
Miami, FL09.2020
Skills
- Interdisciplinary Collaboration
- Case Planning and Management
- Presenting at Conferences
- Multitasking and Organization
- Family Education Programs
- Documentation
Timeline
Case Manager
Covenant House Florida
02.2021 - Current
Social Worker
Department Of Children And Families
02.2020 - 03.2021
English Tutor
Miami Dade College - North Campus
03.2017 - 09.2020
Bachelor of Arts - Criminal Justice
Miami Dade College
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