Tania Olivos
Haines City
Summary
I consider myself a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in customer service, team collaboration, and inventory management. Committed to delivering exceptional experiences and ensuring smooth operations during peak hours.
Overview
2
2
Languages
1
1
Certification
1
1
year of professional experience
Work History
Barista/Server
Port 27
Haines City
11.2025 - 07.2026
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Collaborated with team members to ensure efficient service flow during peak hours.
- Assisted in training new baristas on equipment and best practices.
- Monitored inventory levels and reported supply needs to management.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Server
White Rabbit Desserts
Orlando
03.2025 - 12.2025
- Provided exceptional service to a high volume of daily customers.
- Provided excellent customer service in a fast-paced dessert shop.
- Took and processed orders accurately for various dessert items.
- Communicated effectively with customers about menu options and specials.
- Handled cash transactions and processed payments efficiently.
- Maintained cleanliness and organization of dining and service areas.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Associate of Arts - Business And Finances
Valencia College
Orlando, FL05-2030
High School Diploma -
Ridge Community Highschool
Davenport, FL05-2026
Skills
- Recipe memorization
- Product knowledge
- Menu specials
- Order accuracy
- Cash handling
- Customer engagement
- Effective communication
- Problem resolution
- Time management
- Team collaboration
- Inventory management
- Customer service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Serve Safe Manager Certification
Timeline
Barista/Server
Port 27
11.2025 - 07.2026
Server
White Rabbit Desserts
03.2025 - 12.2025
Associate of Arts - Business And Finances
Valencia College
High School Diploma -
Ridge Community Highschool