Tania Saraiva
Lutz,FL
Summary
Dedicated and entrepreneurial professional with a proven track record of successfully owning and managing a small business with a dedicated client base. Known for building strong, long-lasting relationships with clients and providing exceptional customer service. A people person at heart, I thrive on creating positive experiences and delivering outstanding results. Seeking new opportunities to leverage my client-centric approach, leadership skills, and business acumen to make a valuable impact in a dynamic work environment.
Overview
9
9
years of professional experience
Work History
Owner Interior and Decorating Designer
LuDonia Dêsign
Tampa, FL
04.2016 - 10.2023
- Determined personalized needs, tastes and design preferences through client consultations
- Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products
- Communicated product information, installation methods and product upgrade options
- Participated in furniture selection and documentation of specifications
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget
- Illustrated visual concepts with client through detailed visual boards
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent
- Developed and executed a comprehensive business strategy for LuDonia Dêsign LLC
- Managed marketing initiatives to promote the business
- Managed budgets, project timelines, and quality control
- Built and maintained strong client relationships and provided exceptional customer service
- Led a team of 4 employees, including 1 assistant and 3 movers
- Successfully handled sales, marketing, and networking activities
- Kept the business and design work fresh and competitive
- Handled administrative duties and prioritized tasks efficiently
- Stayed updated with the real estate market to remain competitive
Legal Assistant 2015 - 2016
Mitch Espat Law Firm
Tampa
01.2015 - 04.2016
- Drafted legal documents and assisted in trial preparation.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion
- Maintained client interactions and scheduled appointments
- Managed phone calls, emails, and utilized legal software.
- Handled billing and invoicing.
Education
B M C Durfee High School
Fall River, MACDL -
Road Master Driving School
Tampa, FL01.2024
Skills
- Microsoft Word and Excel
- Client relationship management
- Team leadership
- Operational efficiency
- Customer support
- Vehicle assessment
- Navigation skills
- Analytical problem solving
- Safety compliance
- Defensive driving techniques
- Commercial driver's license (CDL)
- Safe driving habits
- Dependability and punctuality
- Communication effectiveness
- Dispute resolution strategies
- Logistics coordination
- Building customer rapport
- Time optimization strategies
- Fuel conservation practices
- DOT compliance
- Loading and unloading
- Driving techniques
- Shipping and packaging
- Heavy lifting
- Schedule management
- Attention to detail
- Valid driver's license
- Flexible scheduling
- Vehicle expertise
- Route logs management
- Professionalism in service
- Load securing techniques
- Team collaboration skills
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Owner Interior and Decorating Designer
LuDonia Dêsign
04.2016 - 10.2023
Legal Assistant 2015 - 2016
Mitch Espat Law Firm
01.2015 - 04.2016
B M C Durfee High School
CDL -
Road Master Driving School