Tania Soto
New York City
Summary
Dedicated and energetic clerical associate with extensive experience in fast-paced hospital environments. Committed to supporting team objectives through timely task completion and fostering effective communication via meticulous record-keeping. Proven ability to adapt quickly to changing priorities while maintaining high accuracy and attention to detail. Eager to contribute strong organizational skills and a collaborative spirit to enhance team performance and patient care.
Overview
11
11
years of professional experience
Work History
Patient Registrar
New York Presbyterian
Queens, NY
01.2023 - Current
- Managed patient registrations, ensuring accurate data entry and compliance with healthcare regulations.
- Streamlined check-in processes, enhancing patient flow and reducing wait times.
- Collaborated with clinical staff to verify insurance information and resolve discrepancies.
- Trained new registrars on software systems and best practices for patient interaction.
Client Navigator lvl 1
Woodhull Hospital
Brooklyn
05.2021 - 10.2023
- Establishes close relationships with and serves as primary point of contact for clients
- Oversaw compliance with occupancy restrictions and safety guidelines to promote a secure environment. Championed the requirement for face masks for all site entrants to enhance health measures.
- Aid patients, visitors, and employees in a courteous and professional manner using Epic / passage point.
- Perform other clerical duties as required.
Colorist
Gleam Salon
Manhattan
07.2015 - 12.2020
- Recommend hairstyles and haircuts according to customers’ face shapes and tastes
- Side work including, but not limited to: dusting, cleaning, sweeping, inventory, cleaning dishes/glasses, re-stocking product shelves
- Managing bookings and welcoming clients into the store.
- Adheres to high professional image standard such as: dress, grooming, language, and lifestyle
Education
CNA certification -
City college of New York
Manhattan10.2021
High school diploma - undefined
A. Philip Randolph High School
Manhattan06.2011
Skills
- Ability to Multitask — Expert
- Communication Skills — Expert
- Highly Organized — Expert
- Customer Service — Expert
- Insurance verification
LANGUAGES
Spanish — Native speaker
Timeline
Patient Registrar
New York Presbyterian
01.2023 - Current
Client Navigator lvl 1
Woodhull Hospital
05.2021 - 10.2023
Colorist
Gleam Salon
07.2015 - 12.2020
High school diploma - undefined
A. Philip Randolph High School
CNA certification -
City college of New York