Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tania Touma

Corona,CA

Summary

Detail-oriented operations professional with 10+ years of experience improving systems, managing OKRs, and driving cross-functional coordination in mission-driven organizations. Skilled in dashboard management, grant tracking, scheduling, file organization, and stakeholder engagement. Proven ability to streamline processes, deliver training, and solve complex problems independently. Passionate about environmental stewardship, and operational excellence in conservation, education, and recreation programs.

Overview

10
10
years of professional experience

Work History

Program Officer

World Learning
Washington, DC
06.2023 - 02.2025
  • Coordinated the full lifecycle of OKR planning and review cycles, ensuring timely scheduling, agenda creation, and alignment with program priorities.
  • Designed and maintained a dynamic dashboard to track program performance metrics, providing regular insights into departmental progress and impact.
  • Managed timelines and deliverables for grant-funded projects through structured execution plans, internal check-ins, and milestone tracking.
  • Streamlined shared digital workspaces and file management systems to enhance consistency and collaboration across program teams.
  • Partnered with program leads to maintain a unified calendar and operational roadmap, ensuring visibility into ongoing and upcoming initiatives.
  • Provided logistical and administrative support for program operations, including meeting coordination, transportation bookings, and resource scheduling.
  • Responded to external information requests and collaborated on the creation of polished presentations and documents for donors, partners, and stakeholders.
  • Developed a centralized intake and tracking system for internal program requests, improving responsiveness and workflow transparency.
  • Facilitated training sessions and onboarding on new tools and procedures to boost operational consistency and cross-team effectiveness.

Regional Coordinator

World Learning
Beirut
05.2021 - 05.2022
  • Led end-to-end logistics and field operations for a nationwide food distribution program across 884 schools, serving over 100,000 families; managed vendors, field teams, and delivery schedules.
  • Oversaw the operational implementation of a $5M USAID-funded project, ensuring alignment across departments, budget adherence, and timely reporting.
  • Collaborated with the Ministry of Education to ensure regulatory compliance, draft official communications, and secure necessary program approvals.
  • Tracked program milestones through centralized tools, maintained accurate documentation, and supported cross-functional coordination to meet deliverables.
  • Designed internal dashboards and grant work plans to monitor KPIs, grant cycles, and program outcomes, supporting data-driven decision-making.

Program Officer

World Learning
Beirut
10.2019 - 05.2021

Supported the implementation of a $90M education initiative in partnership with governmental bodies and international donors.

Monitored project deliverables, KPIs, and timelines, while contributing to donor site visit planning and public communications.

Collaborated on procurement, data analysis, and evaluation to inform strategic adjustments, and ensure compliance.

Translated key project materials across English, Arabic, and French for inclusive stakeholder engagement.

Program Coordinator

World Learning
Beirut
09.2014 - 10.2019
  • Managed logistics, vendor coordination, and multi-site implementation for large-scale, USAID-funded education programs across Lebanon.
  • Developed and tracked project work plans, maintained program schedules, and ensured alignment with budgets, timelines, and reporting requirements.
  • Served as a liaison with ministries and stakeholders to secure approvals, ensure compliance, and align program goals with government priorities.
  • Oversaw digital and physical file management, including archiving and maintaining comprehensive documentation across projects; standardized file-sharing systems to improve team access and efficiency.
  • Planned and executed national trainings and SEL-focused workshops; collaborated with M&E teams to track KPIs, and support impact reporting.

Education

Bachelor of Arts - Language Interpretation And Translation

Lebanese University
Beirut
06-2011

Skills

  • Systems Optimization
  • Dashboard Management
  • Scheduling and OKRs
  • File Organization
  • Grant Tracking
  • Stakeholder Coordination
  • Training delivery
  • Problem Solving
  • Proficiency in Mondaycom and Microsoft Office Suite
  • Multilingual: English, French and Arabic

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Program Officer

World Learning
06.2023 - 02.2025

Regional Coordinator

World Learning
05.2021 - 05.2022

Program Officer

World Learning
10.2019 - 05.2021

Program Coordinator

World Learning
09.2014 - 10.2019

Bachelor of Arts - Language Interpretation And Translation

Lebanese University
Tania Touma