Tania Vera
Los Angeles,CA
Summary
Accomplished Lead Cafe Trainer at Erewhon, adept in food safety and effective communication. Excelled in mentoring over 15 new staff, ensuring adherence to quality standards and enhancing customer service efficiency. Demonstrated adaptability and critical thinking in fast-paced environments, significantly contributing to continuous improvement and operational excellence.
Overview
2
2
years of professional experience
Work History
Lead Cafe Trainer
Erewhon
08.2022 - Current
- Capable of covering any station needed with accurate results.
- Efficient in customer service, food service and safety, inventory management, cleaning, and being up to date with new quality control standards and company policies.
- Capable of working with difficult customers and fast paced days in an efficient and polite manner.
- Trained and mentored an average of 15 new personnel hired to fulfill various stations.
- Conducted comprehensive orientation sessions for new hires, covering topics such as company values, safety protocols, menu offerings, and point-of-sale systems.
Education
Phlebotomy
Phlebotomy Training Specialists
Culver City, CA09.2024
Skills
- Professional Demeanor
- Adaptability
- Continuous Improvement
- Effective Communication
- Critical Thinking
- Problem-solving
- Food safety knowledge
- Multitasking
- Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Cafe Trainer
Erewhon
08.2022 - Current
Phlebotomy
Phlebotomy Training Specialists
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