Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Tania A Benitez

Customer service representative
Lafayette,LA

Summary

Dedicated and adaptable professional with experience in customer service, cash handling, and merchandising.

Skilled in providing exceptional service, managing transactions efficiently, and maintaining visual and organizational standards. Quick learner with strong interpersonal skills, eager to grow and contribute to a dynamic team environment. Proactive and committed to delivering results while ensuring customer satisfaction.

Overview

2
2
years of professional experience
2
2
Certification

Work History

Beauty Advisor

Sephora
03.2025 - Current
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

Catering Server

Sodexo Food Service
01.2025 - Current
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.

Merchandiser

Sephora USA
01.2025 - 01.2025
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Organized store merchandise racks by size, style, and color.


Cashier

La Hacienda
02.2024 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Client Service Representative

Mr.Cs Landing
05.2023 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

Anderson High School
8403 Mesa Dr. Austin, Tx
06-2019

Skills

  • Friendly and outgoing
  • Exceptional customer service
  • Strong work ethic
  • Teamwork and collaboration
  • Positive attitude
  • Attention to detail
  • Following instructions
  • Flexible schedule
  • Interpersonal communication

Certification

  • ServSafe Food Handler's Certification
  • Customer services skills
  • Excel fundamentals
  • CPR, AED and First Aid
  • Interpersonal and Soft Skills
  • Digital marketing (Fundamentals)

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

References

Marc Cohea

Crane operator 

318-277-7207

Nelly fitch

Sodexo general manager

337-298-1529

Michael Suire 

Store manager at sephora

337-254-8538

Timeline

Beauty Advisor

Sephora
03.2025 - Current

Catering Server

Sodexo Food Service
01.2025 - Current

Merchandiser

Sephora USA
01.2025 - 01.2025

Cashier

La Hacienda
02.2024 - 03.2024

Client Service Representative

Mr.Cs Landing
05.2023 - 02.2024

High School Diploma -

Anderson High School

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Tania A BenitezCustomer service representative
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