Caitlynn Galván
Baraboo
Summary
With strong problem-solving abilities, a willingness to learn, and excellent communication skills, to contribute to team success and achieve positive results. Ready to take on new challenges and advance organizational objectives with dedication and enthusiasm. Professional beauty consultant with proven experience in skincare, makeup, and customer service. Expertise lies in enhancing client satisfaction through personalized beauty regimens and product recommendations. Strong team collaborator adaptable to changing needs and always focused on achieving results. Possess extensive product knowledge, sales techniques, and ability to foster a welcoming environment for clients.
Overview
8
8
years of professional experience
Work History
Beauty Advisor
Ulta Beauty
10.2023 - Current
- Greet and engage customers, understanding their individual needs and preferences
- Address customer questions and concerns with patience and professionalism
- Identify customer needs and tailor product recommendations to meet their specific goals
- Maintain a clean and organized sales area, ensuring product displays are attractive and well-stocked
- Stay up-to-date on the latest beauty trends, products, and techniques
- Assist with inventory management, including stocking shelves and rotating products
Security Officer
SSM Health
01.2020 - 01.2022
- Ensure a safe environment through a team effort of diligent active patrol, strict access control, monitoring, and equipment control
- Be visible and observant at all times, greeting staff and guests in a courteous and attentive manner
- Respond immediately to distress calls, panic alarms, and emergency calls for disorderly conduct, disruptive persons, and incidents swiftly and appropriately
- Maintain the company’s reputation with professionalism and legal compliance
- Collaborate with other security officers for effective protection and coverage
Bartender/Server
Wisconsin Dolls LLC
01.2017 - 01.2022
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’ needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Security Guard
Wilderness Hotel and Resort
01.2018 - 01.2019
- Patrolling and monitoring activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure
- Evicting trespassers and violators and detaining perpetrators while following legal protocols before relevant authorities arrive to take control
- Monitoring surveillance cameras to watch out for any disruptions or unlawful activities
- Providing detailed reports on daily activities and any incidents that may have occurred to management
- Testing security systems and, if needed
- Using provided communication devices such as two-way radios in a clear and concise manner
- Performing CPR or first aid when needed
Education
Dental Assisting
Madison Area Technical College
Madison, WI04.2025
Criminal Justice
Madison Area Technical College
Reedsburg, WI01.2021
High school diploma - undefined
Reedsburg Area High School
Reedsburg, WI01.2015
Skills
- Phone etiquette
- Customer service
- Communication Skills
- Organization and multitasking
- Team collaboration
- Client relationship building
- Attention to detail
- Beauty trends
- Appointment scheduling
- Friendly and outgoing
- Empathy and patience
- Verbal and written communication
- Hygiene standards
- Friendly and helpful
- Honest and dependable
- Reliable and responsible
- Organization
- Goal driven
- Team cooperation
- Adaptable and flexible
- Creative thinking
- Product knowledge
- Building customer loyalty
- Exceeding customer expectations
Languages
English - Fluent
Native or Bilingual
Spanish
Elementary
Timeline
Beauty Advisor
Ulta Beauty
10.2023 - Current
Security Officer
SSM Health
01.2020 - 01.2022
Security Guard
Wilderness Hotel and Resort
01.2018 - 01.2019
Bartender/Server
Wisconsin Dolls LLC
01.2017 - 01.2022
Dental Assisting
Madison Area Technical College
Criminal Justice
Madison Area Technical College
High school diploma - undefined
Reedsburg Area High School
Similar Profiles
Megan O'NeilMegan O'Neil
Beauty Advisor at Ulta BeautyBeauty Advisor at Ulta Beauty
Danica MarianiDanica Mariani
Experience (Services) Manager at Ulta BeautyExperience (Services) Manager at Ulta Beauty
Shelby JonesShelby Jones
Operations Manager at Ulta Beauty Inc.Operations Manager at Ulta Beauty Inc.
Nicole KeevinsNicole Keevins
Operations Manager at Ulta BeautyOperations Manager at Ulta Beauty
Ian CarrollIan Carroll
Patrol Officer at Baraboo Police DepartmentPatrol Officer at Baraboo Police Department