Taniah Whitfield
Monticello
Summary
Skilled practice administrator with a proven track record with a Dental Group, adept in spreadsheet tracking and delivering exceptional customer service. Excelled in resolving complaints efficiently, showcasing strong verbal communication and multitasking abilities. Demonstrates a keen ability to manage sensitive information, contributing significantly to operational excellence and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Practice Administrator
Dental Group
07.2024 - Current
- Managed company calendar and scheduled events.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Deli Clerk
Publix
01.2021 - Current
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Participated in weekly team meetings to discuss performance goals or operational issues.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Education
High School Diploma -
Jefferson Somerset
05-2022
Tallahassee Community College
Tallahassee, FLSkills
- Departmental support
- Correspondence typing
- Spreadsheet tracking
- Verbal and written communication
- Work prioritization
- Multitasking and organization
- Time management
- Sensitive information handling
- Travel coordination
- Customer service
- Email correspondence
- Basic accounting
Education and Training
true,other,other
References
References available upon request.
Timeline
Practice Administrator
Dental Group
07.2024 - Current
Deli Clerk
Publix
01.2021 - Current
Tallahassee Community College
High School Diploma -
Jefferson Somerset
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