Tania Ilzel Gomez
Merced,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development. Highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Manager
McDonald's
Merced
07.2021 - Current
- Supervised daily operations to ensure efficient service and quality standards.
- Trained and mentored team members on food safety protocols and customer service.
- Managed inventory levels to maintain stock availability and reduce waste.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Monitored staff performance and addressed issues.
Education
Golden Valley High School
MercedSome College (No Degree) - Business
Merced College
Merced, CASkills
- Customer service
- Staff scheduling
- Conflict resolution
- Effective communication
- Financial management
- Cross-functional team management
- Coaching and mentoring
- Time management
Languages
Spanish
Native/ Bilingual
Certification
- ServSafe Certification 01/12/23-01-12-2028
References
Emmanuel Ramirez (209) 917-0506
Brenda Ramos (209) 891-6253
Leala Vue (209) 230-7664
Timeline
Manager
McDonald's
07.2021 - Current
Golden Valley High School
Some College (No Degree) - Business
Merced College