Microsoft Office
Tanieka Gangaware
Lake Luzerne
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Assistant 2
New York State Department of Labor
12.2024 - Current
- Use SharePoint workload tool to capture work completed.
- Volunteer to help with special projects of varying degrees of complexity.
- Manage phone and email correspondence and handle incoming and outgoing mail.
- Edit and proofread documents for accuracy and completeness.
- Prepare Orders to Comply and Judgment Debtor Notices.
- Route employer inquiries to proper staff.
- Entering and depositing checks received from employers and other sources into Worker Protection Management system.
- Review files, records and other documents to obtain information to respond to requests.
- Compile documents for Industrial Board of Appeals and Freedom of Information Law requests.
- Maintain physical filing system and retrieve documents upon request.
- Daily correspondence with employer attorneys to make sure proper documentation is received by both the Department and the representative.
- Liaise with attorneys to negotiate settlement in best interest of client.
Office Assistant 1
New York State Department of Labor
05.2024 - 12.2024
- Facilitate smooth operations by efficiently handling incoming mail, phone calls, and customer inquiries.
- Expedite document processing with accurate data entry and timely filing.
- Facilitate smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilize office management software to record and track customer information.
- Process incoming and outgoing mail according to established procedures.
- Understand verbal and written instructions very well.
- Uses SharePoint workload tool to capture work completed.
- Utilzed Thomson Reuters CLEAR software to research whereabouts of employers for the purpose of serving judgments.
- Volunteered to work on Special Projects involving entering judgments on backlogged cases.
Press Operator
Feigenbaum Cleaners
10.2023 - 04.2024
- Collaborated with other members of the production team to ensure timely completion of orders
- Demonstrated strong attention to detail when inspecting pressed garments for quality assurance
- Adhered to safety guidelines and closely followed equipment instructions to prevent accidents and garment damage.
- Expertly operated industrial pressing machines to press and finish garments according to customer specifications
Photographer
Adirondack River Photos
05.2023 - 09.2023
- Exceptional attention to detail and ability to capture high-quality images in various settings
- Extensive experience photographing outdoor recreational activities such as rafting, tubing and ropes course
- Captured memories and created exceptional experiences for our clients
- Knowledge of DSLR cameras and working with natural lighting
- Collaborated with Manager to maintain quality photo output.
Patient Scheduler
Albany Gastroenterology Consultants
01.2023 - 05.2023
- Verified insurance coverage and obtained prior authorizations.
- Answered telephone calls to offer information, answer questions, and direct calls to staff.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Assisted Patients in scheduling outpatient testing, imaging, procedures etc.
- Followed up with patients to reschedule missed appointments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Taught patients about medications, procedures, and care plan instructions.
- Maintained accurate patient records for proper tracking of patient history and treatment.
Clothing Press Operator
Super Service Cleaners
10.2014 - 01.2023
- Used Hydraulic and steam devices to remove wrinkles from garments.
- Assessed garments and fabric closely to identify correct pressing equipment and temperatures needed to remove wrinkles.
- Examined garments to identify stains, tears, or any other issues.
- Adhered to safety guidelines and closely followed equipment instructions to prevent accidents and garment damage.
- Collaborated effectively with other pressers to efficiently complete large orders, satisfy customers and promote loyalty.
- Volunteered to assist seamstress with last-minute alterations, helping complete high-value, demanding jobs.
Education
CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT -
National Healthcareer Association
GED -
Capital Region BOCES
HOSPITALITY AND TOURISM MANAGEMENT -
Moneague College
Skills
- Microsoft Office
- Sharepoint
- Thomson Reuters CLEAR Software
- WPM Proficiency
- Labor relations
- Computer literacy
- File maintenance
- Call handling
- Administrative Support
- Data Entry
- Dedicated team player
- Strong interpersonal skills
Certification
Medical Administrative Assistant
Contact
Lake Luzerne NY
Software
Sharepoint
Thomson Reuters CLEAR Software
Worker Proctection Management System
Timeline
Office Assistant 2
New York State Department of Labor
12.2024 - Current
Office Assistant 1
New York State Department of Labor
05.2024 - 12.2024
Press Operator
Feigenbaum Cleaners
10.2023 - 04.2024
Photographer
Adirondack River Photos
05.2023 - 09.2023
Patient Scheduler
Albany Gastroenterology Consultants
01.2023 - 05.2023
Clothing Press Operator
Super Service Cleaners
10.2014 - 01.2023
GED -
Capital Region BOCES
HOSPITALITY AND TOURISM MANAGEMENT -
Moneague College
Medical Administrative Assistant
CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT -
National Healthcareer Association
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