Measured vital signs and recorded clinical data in electronic health records.
Collected specimens and processed lab orders per clinic protocols.
Documented patient concerns and relayed messages to nursing and provider teams.
Prepared exam rooms and stocked supplies for provider appointments.
Office Clerk Volunteer
Equus Workforce Solutions
York, PA
03.2024 - Current
Implement strong organizational skills to streamline office operations and procedures, including filing systems, data entry, and record-keeping
Developed administrative processes to enhance workflow and organized filing techniques for participant information
Utilized analytical skills to ensure accuracy of documents and forms in compliance with company rules and regulations
Demonstrated effective communication techniques to work collaboratively with team members
Patient Access Assistant
Wellspan
York, PA
11.2024 - 07.2026
Managed phone calls, messages, and front desk inquiries for patients and staff.
Assisted with insurance information, referrals, and authorization requests.
Updated patient records and verified demographic information in electronic systems.
Supported WellSpan patient scheduling and appointment coordination across clinical departments.
Member Frontline Cashier
Sams Club
York, PA
09.2023 - 11.2023
Operated cash register with technological proficiency, ensuring accurate processing of payments, returns, and exchanges
Resolved customer complaints professionally, utilizing problem-solving and critical thinking skills to maintain customer satisfaction
Exemplified strong interpersonal skills by building and maintaining positive relationships with co-workers and leadership team
Performed opening and closing procedures while maintaining cleanliness of the checkout area by cleaning counters, shelves, and windows and restocking items.