Tanijah Price
Omaha,NE
Summary
Compassionate Direct Support Professional Caregiver with a record of highly productive task completion and efficient service delivery. Possess specialized skills in behavioral support, personal care assistance, and adaptive communication techniques. Excel at using empathy, patience, and active listening to enhance client well-being and foster positive environments. Seasoned Customer Financial Services Representative with substantial experience in managing financial services for diverse clientele. Strengths include effective communication, problem-solving, and client relationship building. Previous work demonstrated strong ability to enhance customer satisfaction and retention while consistently meeting individual sales goals. Skilled in navigating complex financial systems and providing concise explanations to customers regarding various financial products and services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional Caregiver
Abundant Quality Care
Omaha, Nebraska
05.2022 - Current
- Collaborated with other staff members to develop individualized plans of care for each client based on their abilities and interests.
- Facilitated community outings to promote socialization and independence in daily living skills.
- Provided personal care and hygiene assistance to clients, including bathing, dressing, grooming and toileting.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted clients with maintaining good personal hygiene.
Financial Customer Service Representative
Fidelity Investments
Omaha, Nebraska
11.2024 - 07.2025
- Resolved conflicts between customers and other departments through effective communication skills.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Store Clerk
Quik Trip
St Louis, MO
12.2020 - 02.2022
- Provided excellent customer service to ensure satisfaction.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Answered phones in a courteous manner while providing excellent customer service.
- Operated cash register to process cash, check, and credit card transactions.
Education
High School Diploma -
Granite City High School
Granite City, IL06-2020
Some College (No Degree) - Phlebotomy
Endless Beginnings
Omaha, NESkills
- Conflict resolution
- Personal care assistance
- Client transportation
- Customer service
- Record keeping
- Problem solving
- Communication skills
- Attention to detail
- Emotional support
- First aid and CPR
- Compassion and empathy
- Records maintenance
- Multitasking and organization
- Flexible schedule
Certification
- Phlebotomist
- First Aid & CPR
- Med-Aid Training
Timeline
Financial Customer Service Representative
Fidelity Investments
11.2024 - 07.2025
Direct Support Professional Caregiver
Abundant Quality Care
05.2022 - Current
Store Clerk
Quik Trip
12.2020 - 02.2022
High School Diploma -
Granite City High School
Some College (No Degree) - Phlebotomy
Endless Beginnings
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