Tanika Wilder

Ensure patient confidentiality is adhered to within company HIPPA Policy guidelines.

• Work Que Scheduling for both Inbound 60+ and about Outbound patient calls.
• Ensure patients obtain proper labs for CT scans.
• Right Fax system knowledge.
• Transfer Orders to providers.
• Computed Tomography (CT) Scheduling.
• Ultrasound Scheduling.
• X ray Scheduling (Barium Swallow)
• Add providers into Epic.
• Process STAT orders for Inpatients. And outpatients.
• Attach orders from right Fax to patient charts.

Inbound Calls 70+ on a daily basis.

• Retrieved medical data for physicians and patients.
• Performed software updates, upgrades and data backups.
• Secured confidential patient information from unauthorized access.
• Skilled at working independently and collaboratively within a team environment.
• Self-motivated, strong sense of personal responsibility.
• Coordinated with radiology staff to manage scheduling conflicts and improve workflow efficiency.
• Utilized electronic health record systems to maintain accurate patient information and appointment history.

Assist in cleanliness in Operating Rooms

• Maintain and assist with patients when needed in Operating rooms.
• Adhere to infection control policies and practices when turning over Operating rooms for procedures.
• Serve as additional coverage for the Perioperative Service Areas
• Additional coverage relief for Interventional Radiology and Cath Labs
• Supported clinical staff with efficient management of supplies inventory, placing orders as necessary to maintain optimal stock levels.
• Contributed to a positive clinic environment by maintaining a clean, organized, and welcoming reception area for patients.
• Completed necessary reports and documentation on time and to specifications.

• Ensure that guests are greeted in a timely, friendly, and professional manner
• Ensure all service standards are complied with as required by company standard
• Properly manage orders
• Assist in re-filling extra stocking items or setting up for brunch or buffet.
• Chicago, IL

• Maintain Lobby Entrances
• Clean, Sanitize and refill paper supplies in Public Restrooms
• Dusting, Vacuum, and Mopping of Student Research Lab areas
• Ensure all waste is disposed of properly and securely.
• Chicago, IL

Maintain nourishment rooms on floors in a neat and orderly fashion

• Communicate with nurses and/or CNA's to make sure patient(s) have what they need in timely manner
• Restock as needed
• Always provide a welcoming and warm manner when delivering items to patients.