Tanisa Browne-Edwards
Queens,NY
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Plumbing Sales Associate
The Home Depot
Queens, NY
06.2021 - 10.2023
- Greeted customers and provided customer service support.
- Provided product information to customers, answered questions, and made product recommendations.
- Assisted customers in selecting plumbing fixtures and parts that met their needs.
- Restocked shelves as necessary after customer purchases were completed.
- Assisted in training new employees on proper use of tools and equipment used in the store.
- Assisted customers in plumbing department by answering questions and helping find needed items.
- Organized store by returning merchandise to proper areas and restocked displays.
Retail Sales Associate
Victoria Secret
Queens, NY
01.2019 - 04.2020
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
Preanalytical Specialist
Sunrise Medical Laboratory
Long Island City, NY
01.2018 - 03.2019
- Collected samples from various sources for testing purposes.
- Operated laboratory equipment such as centrifuges, and autoclaves following safety guidelines.
- Monitored inventory levels of supplies necessary for laboratory operations.
- Trained new personnel on proper lab safety practices, instrumentation usage, operation protocols and more.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
Retail Sales Associate
Charlotte Russe
Vero Beach, FL
01.2017 - 03.2018
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
Education
High School Diploma -
Skeldon High School
Guyana06-2016
Skills
- Communication
- Multitasking
- Computer skills
- Problem solving
- Laboratory procedures
Affiliations
- VOA committee member
- Department couch
Timeline
Plumbing Sales Associate
The Home Depot
06.2021 - 10.2023
Retail Sales Associate
Victoria Secret
01.2019 - 04.2020
Preanalytical Specialist
Sunrise Medical Laboratory
01.2018 - 03.2019
Retail Sales Associate
Charlotte Russe
01.2017 - 03.2018
High School Diploma -
Skeldon High School
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