Tanise Harrison
Puyallup,United States
Summary
Offering strong organizational skills and passion for delivering excellent customer service, eager to learn and develop in dynamic environment. Delivers understanding of booking systems and customer interaction strategies, coupled with attention to detail and computer literacy. Ready to use and develop communication and problem-solving skills in Reservation Agent role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Enterprise Reservation Agent II
Concentrix
01.2025 - 06.2025
- - Booked Reservation
- - Canceled Reservation
- - Provided information about vehicles and renters qualifications
Administrative Assistant (Intern)
Catherine Hall Primary & Infant School
12.2023 - 12.2024
- - Assisted with filing, record keeping, and data entry
- - Provided clerical support to teachers and administrative staff
- - Answered phone calls and maintained excellent telephone etiquette
- - Helped organize documents and student records efficiently
Education
Business Administration Certificate - Business Administration
HEART NSTA Trust
Montego Bay, Jamaica 11-2025
High School Diploma -
Irwin High School
Montego Bay, Jamaica06-2023
Skills
- Customer Service
- Data Entry and Record Management
- Filing and Clerical Support
- Proficient in Microsoft Word & Excel
- Strong Telephone and Communication Etiquette
- General professional competencies
- People skills
- Time Management
- Communication skills
Accomplishments
- Resolved product issue through consumer testing.
- TOP 10 every week for Productivity
- Gave customers the best experience
Certification
- [Reservation Booking] License - [January 2025- June 2025]
QUALIFICATIONS
- Subject / Institution
- Grade
- Year
- Business Administration
- Lvl 2
- 2025
- Information Technology
- II
- 2024
- Social Studies
- III
- Integrated Science
- English A
- 2023
- English B
Languages
English
Native or Bilingual
Timeline
Enterprise Reservation Agent II
Concentrix
01.2025 - 06.2025
Administrative Assistant (Intern)
Catherine Hall Primary & Infant School
12.2023 - 12.2024
Business Administration Certificate - Business Administration
HEART NSTA Trust
High School Diploma -
Irwin High School