Tanisha Biaza
Cumming,GA
Summary
Authorized to work in the US for any employer
Overview
8
8
years of professional experience
Work History
Front Desk Coordinator
Alexus surgery and Medspa
06.2023 - Current
- Managed day-to-day operations of the front desk which included greeting candidates and clients, registering candidates prior to interviews, administering testing, and answering high volume phone calls for various divisions.
- Scheduled appointments in computer system.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Coordinated correspondence and scheduling between administration, employees and clients using calendaring software
Store Manager
Lovisa America
08.2022 - 05.2023
- Responding to customer complaints and concerns in a professional manner
- Ensuring store compliance with health and safety regulations
- Developing and arranging promotional material and in-store displays
- Preparing detailed reports on buying trends, customer requirements, and profits
- Undertaking store administration duties such as managing store budgets and updating financial records
- Monitoring inventory levels and ordering new items.
- Completed point of sale opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Managed inventory control, cash control, and store opening and closing procedures
Visual Merchandiser
Ashley Furniture HomeStore
03.2022 - 08.2022
- Present, arrange and display items in stores and shop windows, that is, in crucial places where customers get to see, pick and buy products
- Making sure all tags are update
- Enhanced overall store appearance by applying careful consideration to product and display locations
- Monitored and replenished display inventory and restructured according to available stock
- Managed aesthetically pleasing displays to showcase company products and increase sales.
Warehouse Associate
Randstad
01.2020 - 04.2022
- Receive deliveries of goods and supplies
- Check for damaged or missing items
- Move stock around by hand, using lifting gear or a forklift truck
- Pack orders
- Load, and sometimes deliver, goods
- Keep records of stock
- Keep paperwork up to date Performs daily cycle count activities and reconcile variances
- Receives materials from incoming to approved inventory
- Verifies and keeps records on incoming and outgoing shipments, labeling and packing
Direct Support Professional
Arc Of San Diego
01.2020 - 08.2020
- Enhanced successful patient outcomes by helping each participate in recreational activities alone orin groups
- Developed rapport to create safe and trusting environment for care
- Maintained clean, safe and well-organized patient environment
- Assisted disabled clients in any way necessary to facilitate independence and well-being
- Monitored progress and documented any patient health status changes, keeping healthcare teamupdated
- Updated patient files with current information about vitals, behaviors and other data relevant totreatment planning.
Manager
Francesca's Holdings Corp
07.2019 - 11.2019
- Performed as integral staff member in streamlining opening and closing procedures
- Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit anddrafting sales reports to keep daily processes running smoothly
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, salesand key product features
- Monitored associates throughout each assigned shift and professionally managed any challenges tomaintain optimal store performance
- Educated customers about product and service offerings, special deals and newly released offeringsto help each person make informed choices
- Met sales targets consistently for each shift by positively engaging customers and delivering highlevels of service
- Set and updated weekly work schedules to meet coverage demands by considering factors likeexpected customer levels, planned promotions and individual employee strengths
- Marked-down clearance items and relocated merchandise to proper store areas.
Manager
Chico's Outlet
04.2019 - 10.2019
- Up-sold and cross-sold products effectively, driving sales and increasing revenue
- Offered each customer top-notch, personal service and polite support to boost sales and customersatisfaction
- Contributed to design and setup of merchandise displays promoting key products, creatingaesthetically pleasing arrangements to attract customer attention
- Used POS system to process sales, returns, online orders and gift card activations
- Built strong client relationships and provided high value-adding services, resulting company marketshare increase.
Sales Clerk
Michael Kors
04.2017 - 04.2019
- Answered customer questions about products and services, helped locate merchandise and promotedkey items
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales
- Supported promotional plans by updating signage with price changes.
Sales Associate
Victoria's Secret
10.2015 - 04.2016
- Maintained records related to sales, returns and inventory availability
- Engaged with customers to effectively build rapport and lasting relationships
- Willing to relocate: Anywhere
Education
High School Diploma -
Monte Vista High School
Spring Valley, CA06.2015
Skills
- Scheduling and budgeting
- Customer service
- Typing
- QuickBooks
- Managed store employees successfully in fast-paced environment through proactive communication
- And positive feedback
- Policies and Procedures
- Store Opening and Closing
- Leadership
- Store management
- POS
- Fashion retail
- Guest services
- Certifications and Licenses
- Office Administration
- End-Of-Day Reporting
Timeline
Front Desk Coordinator
Alexus surgery and Medspa
06.2023 - Current
Store Manager
Lovisa America
08.2022 - 05.2023
Visual Merchandiser
Ashley Furniture HomeStore
03.2022 - 08.2022
Warehouse Associate
Randstad
01.2020 - 04.2022
Direct Support Professional
Arc Of San Diego
01.2020 - 08.2020
Manager
Francesca's Holdings Corp
07.2019 - 11.2019
Manager
Chico's Outlet
04.2019 - 10.2019
Sales Clerk
Michael Kors
04.2017 - 04.2019
Sales Associate
Victoria's Secret
10.2015 - 04.2016
High School Diploma -
Monte Vista High School
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