TANISHA BLEDSOE

• Greeted patients upon arrival at the office and managed scheduling of appointments.
• Secured patient information and maintained patient confidence by completing and safeguarding medical records.
• Conducted patient interviews to gather health history, vital signs and information about current medical issues.

• Responsibilities: Oversight of financial activities including accounts receivable, and accounts payable functions for 4 separate multi-unit franchise concepts. Completion of monthly account reconciliation for all entities and locations.
• Processed payrolls accurately and timely to ensure employees were paid correctly.
• Responsible for entering all customer invoices into the system accurately and promptly.
• Collaborated with accounting management to produce accurate and timely financial paperwork and reports for AP and AR, budget administration and year-end closing requirements.

• Constant contact with patient, guarantors, insurance companies through inbound and outbound call monitoring
• Problem solving in order to exhaust & resolve all internal efforts to collect on self pay and insurance residual accounts.
• Collected deposits or payments and arranged for billing.
• Monitored call queues in order to prioritize incoming calls by urgency or importance level.

· Providing customer care in regards to daily account transactions, addressing inquiries, and problem resolution.
· Refer customers to the appropriate business partners for future product needs.
· Accounts payable and receivable for business operations.