Tanisha Cross
Greenwood,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Electronic Medical Records Systems Analyst
Greenwood Leflore Hospital
07.2010 - 02.2017
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Queried databases for information needed for report processing.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
- Identified and resolved problems through root cause analysis and research.
Medical Transcriptionist
Greenwood Leflore Hospital
11.2004 - 07.2010
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Administrative Assistant
Delta Correctional Facility
06.2004 - 11.2004
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Medical Records Custodian
Greenwood Leflore Hospital
01.2001 - 06.2004
- Enhanced patient privacy by diligently maintaining and updating confidential medical records.
- Minimized risks associated with lost or damaged files by creating secure backup copies of essential medical records.
- Streamlined the retrieval process of medical records, expediting response time to requests from healthcare professionals.
- Kept abreast of industry trends and changes in regulations affecting medical record keeping, adapting procedures as needed to maintain compliance standards.
- Provided exceptional customer service when assisting patients with inquiries about their personal health data stored within the facility''s databases.
- Maintained strict adherence to HIPAA guidelines, protecting patients'' personal information and confidentiality rights.
Education
Medical Coding
Level One Coding And Consulting Solutions
Duluth, GA03.2024
Health Information Management
Santa Fe Community College
Santa Fe, NM09.2013
Skills
- Analytical Thinking
- MS Excel
- Team Collaboration and Leadership
- Documentation And Reporting
- Project Management
Accomplishments
- Collaborated with team in the implementation of Electronic Medical Records system of 208 bed hospital facility and its entities
- Supervised team of 8 staff members.
Timeline
Electronic Medical Records Systems Analyst
Greenwood Leflore Hospital
07.2010 - 02.2017
Medical Transcriptionist
Greenwood Leflore Hospital
11.2004 - 07.2010
Administrative Assistant
Delta Correctional Facility
06.2004 - 11.2004
Medical Records Custodian
Greenwood Leflore Hospital
01.2001 - 06.2004
Medical Coding
Level One Coding And Consulting Solutions
Health Information Management
Santa Fe Community College
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