Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanisha Ŵilliams

Cleveland,OH

Summary

Dynamic and compassionate professional with a background as a Cosmetologist at Uniek Kreatuons, excelling in customer service and sanitation practices. Proven ability to enhance client satisfaction through personalized services and effective relationship building, while demonstrating strong decision-making skills and a commitment to professionalism in all interactions.

Overview

20
20
years of professional experience

Work History

Cosmetologist

Uniek Kreatuons
06.2005 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.

Direct Support Professional

REM
03.2019 - 06.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

Education

Yes - Early College Career

John F. Kennedy
Cleveland, Oh
06.2000

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Clear communication
  • Professionalism and ethics
  • Sanitation practices
  • Product knowledge
  • Decision-making
  • Relationship building

Timeline

Direct Support Professional

REM
03.2019 - 06.2020

Cosmetologist

Uniek Kreatuons
06.2005 - Current

Yes - Early College Career

John F. Kennedy

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