Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanisha Jones

Olive Branch,MS

Summary

Versatile operations professional skilled in warehouse tasks, machine operation, quality control, and customer service. Detailed oriented and committed to efficiency and excellence in every role.

Overview

11
11
years of professional experience

Work History

Order Picker

Amazon
Byhalia, Mississippi
12.2022 - Current
  • Selected orders efficiently from warehouse shelves using handheld scanners.
  • Collaborated with team members to maintain accurate inventory levels.
  • Operated forklifts and pallet jacks to transport goods safely.
  • Adhered to safety protocols while handling materials and operating equipment.
  • Assisted in training new staff on order picking procedures and safety practices.
  • Inspected incoming shipments for quality and accuracy before processing.

Coil Lacer/Machine Operator/Quality Auditor

Carrier
Collierville, Tennessee
06.2014 - Current
  • Operated machinery to produce HVAC products efficiently.
  • Monitored equipment for proper functioning and safety compliance.
  • Inspected finished products for quality and adherence to standards.
  • Comply with company policies regarding quality control procedures.
  • Carry out regular safety checks on machinery prior to operation.
  • Observe machine operations to detect any problems or defects in the finished product.

Customer Service Representative

Amazon
Olive Branch, Mississippi
01.2019 - 12.2022
  • Assisted customers with inquiries through phone and chat channels.
  • Resolved customer complaints by providing effective solutions and support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained knowledge of company policies to provide accurate information to customers.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

High School Diploma -

H.W.Byers
Holly Springs, MS
05-2011

Skills

  • Order picking
  • Inventory management
  • Forklift operation
  • Quality inspection
  • Safety compliance
  • Equipment monitoring
  • Customer relationship management
  • Problem solving
  • Attention to detail
  • Customer support

Timeline

Order Picker

Amazon
12.2022 - Current

Customer Service Representative

Amazon
01.2019 - 12.2022

Coil Lacer/Machine Operator/Quality Auditor

Carrier
06.2014 - Current

High School Diploma -

H.W.Byers

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