Organized Card Payment Specialist with 10 years of experience in credit card processing and data entry. Proficient in handling new cards and account maintenance, balance transfers, and various account transactions. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Hi, I’m
Tanisha King
Elm City,NC
Summary
Overview
14
years of professional experience
Work History
Truist
Card Payment Operations Specialist II
03.2012 - 10.2021
Job overview
- Performed appropriate quality control on scanned and keyed items
- Communicated with all functions of Bankcard Operations Production unit, internal areas, and Banking
- Network to ensure timely, accurate, and efficient processing of all requests received
- Performed tasks with data consistency, accuracy, credit lines updates, adding OD lines, billing cycles/bill type changes, and setting up corporate and external cardholders
- Created and maintained daily and weekly reporting for preparations for auditing purposes
- Processed account maintenance requests and checked for alignment with bank policy
- Maintained confidentiality of bank's customers and adhered to all regulatory requirements
- Handled PIN reorders, new cards, and maintenance for credit cards
- Provided backup to call center and other deposit operations specialists
- Handled various account transactions
- Maintained work-from-home role for two years.
Wilson Assisted Living
Dietary Aide
06.2011 - 03.2012
Job overview
- Ensured food supply inventory is sufficient
- Ensured equipment and utensils are clean and orderly
- Served meals to residents in accordance with established schedules and dietary procedures
- Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
BB&T, Wilson
Data Entry Operator
05.2007 - 12.2009
Job overview
- Performed address maintenance changes on retail credit cards
- Tracked and maintained records for bankruptcy department
- Scanned documents and saved in database to keep records of essential organizational information
- Organized, sorted and checked input data against original documents
- Completed data entry tasks with accuracy and efficiency
- Searched, extracted and interpreted information to determine correct input procedure.
Education
Fike High SchoolWilson, NC
High School Diploma
University Overview
Skills
- Self-Motivated
- Organizational Skills
- Time management
- Microsoft Office
- Client Central
- BlueZone 3270
- P8 (Workflow)
- Fidelity Information Services
- Word Processing
- Data Entry and Management
- Financial Transactions
- Processing credit card payments
Timeline
Card Payment Operations Specialist II
Truist
03.2012 - 10.2021
Dietary Aide
Wilson Assisted Living
06.2011 - 03.2012
Data Entry Operator
BB&T, Wilson
05.2007 - 12.2009
Fike High School
High School Diploma
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