Tanisha Olivera
Adelanto,CA
Summary
Customer-focused professional with over 6 years of experience in retail customer service, cash handling, and administrative support. Proficient in communication, problem-solving, and Microsoft Office, with a strong ability to maintain accurate records. Seeking opportunities in remote customer service, virtual assistance, data entry, or customer support roles.
Overview
12
12
years of professional experience
Work History
Warehouse Packer
Apollo Group
Adelanto, California
11.2023 - Current
- Pack and label products for shipment to ensure accurate delivery.
- Inspect incoming materials for quality before processing.
- Update inventory records using warehouse management systems accurately.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Retail Associate
Goodwill
Victorville, CA
07.2017 - 07.2020
- Assisted customers with product selection and inquiries.
- Maintained product knowledge to assist customers effectively.
- Handled cash transactions and maintained accurate records.
Cashier
Sweet Frog Frozen Yogurt
Victorville, CA
02.2015 - 04.2017
- Processed customer payments and transactions.
- Maintained a clean and organized environment.
- Monitored inventory levels of yogurt, toppings, and supplies regularly.
- Rotated stock items according to first-in and first-out guidelines for maximum freshness.
Retail Associate (Seasonal)
Pacific Sunwear
Victorville, CA
12.2016 - 02.2017
- Maintained store appearance and organization.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Assistant (Externship)
Home Care
Victorville, CA
04.2014 - 06.2014
- Assisted clients with daily living activities and personal care tasks.
- Developed personalized care plans based on individual client needs.
- Maintained a clean and safe environment for clients at all times.
- Provided companionship and emotional support to enhance client well-being.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Education
Some College (No Degree) - Medical Coding CPC
AMCI Medical Coding
Online Course (Still Enrolled)Business Administration -
UEI College
Riverside, CAHigh School Diploma -
Skills
- Customer Service
- Phone Etiquette
- Data Entry
- Microsoft Office Suite
- Microsoft Word
- Microsoft Excel
- Computer Skills
- Administrative Support
- Time Management
- Communication
- Problem Solving
- Record Keeping
- Sales Support
- Cash Handling
- Typing
- Organization
- Multitasking
Additional Qualifications
- Authorized to work in the United States
- Proficient with Microsoft Office applications
- Strong written and verbal communication skills
- Experience handling confidential information
- Comfortable working independently in remote environments
- Internet access
- Quiet home workspace
- Video conferencing (Zoom, Microsoft Teams, Google Meet)
- Email management
Timeline
Warehouse Packer
Apollo Group
11.2023 - Current
Retail Associate
Goodwill
07.2017 - 07.2020
Retail Associate (Seasonal)
Pacific Sunwear
12.2016 - 02.2017
Cashier
Sweet Frog Frozen Yogurt
02.2015 - 04.2017
Assistant (Externship)
Home Care
04.2014 - 06.2014
Some College (No Degree) - Medical Coding CPC
AMCI Medical Coding
Business Administration -
UEI College