Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Tanisha Reed

Oklahoma City,OK

Summary

Dynamic leader with a proven track record at Oklahoma City Animal Welfare, enhancing operational efficiency and fostering multidisciplinary team collaboration. Skilled in practice operations oversight and excelling in crisis management, I've significantly improved patient care quality. Known for adaptability and strong communication, I effectively implement employer-desired skills, achieving notable employee retention and customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Clinic Supervisor

Oklahoma City Animal Welfare
Oklahoma City, OK
06.2023 - Current
  • Oversaw the delivery of quality patient care services by supervising medical personnel.
  • Directed daily operations of clinic, including scheduling of staff, assigning tasks to staff and volunteers, ensuring efficient patient flow and high-quality care, and ensuring compliance with regulations.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Ensured precise documentation of medical treatments and procedures.
  • Ensured that all equipment was properly maintained and calibrated according to established standards.
  • Conducted periodic performance reviews for staff members, identifying areas for improvement and providing guidance on career development opportunities.
  • Collaborated with other departments within the organization to coordinate care plans for patients.
  • Provided training sessions to new employees on policies, procedures, and regulatory requirements related to clinic operations.
  • Responded promptly to inquiries from foster parents and staff regarding health issues or treatment options.
  • Assisted with resolving conflicts between staff members in a timely manner while upholding professional standards of conduct.
  • Evaluated applications submitted by prospective employees during the hiring process.
  • Implemented strategies to improve efficiency across all departments.
  • Maintained up-to-date knowledge of current healthcare trends and best practices.
  • Participated in regular meetings with senior leadership team members to discuss progress towards organizational goals.
  • Interpreted medical terminology accurately when communicating with colleagues or external parties.
  • Developed educational materials for staff and volunteer use, such as brochures or posters about common illnesses, as well as updated the neonate foster care handbook.
  • Facilitated communication and collaboration among various departments within the organization.
  • Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
  • Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
  • Tracked, organized and counted clinic stock and supplies.
  • Oversaw ordering and maintenance of clinical equipment.
  • Supervised internal and external communications by answering queries and complaints.
  • Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
  • Implemented policy changes and communicated information and procedures through organizational staff meetings.
  • Ensured clinic compliance with federal, state, and local healthcare regulations.
  • Facilitated continuing education and professional development opportunities for staff.
  • Maintained a safe and clean environment in compliance with health and safety standards.
  • Addressed operational issues promptly to minimize impact on clinic services.
  • Led staff meetings to communicate updates, gather feedback, and discuss strategies.
  • Implemented technology solutions to improve clinic operations and patient care.
  • Managed patient records system to ensure accuracy, confidentiality, and legal compliance.
  • Collaborated with healthcare professionals to develop and expand clinic services.

Vet Assistant

Oklahoma City Animal Welfare
Oklahoma City, OK
02.2018 - 06.2023
  • Performed physical examinations and diagnostic tests, such as skin scrapes, blood work, urinalysis, and fecal analysis.
  • Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
  • Provided postoperative care for animals recovering from surgery including providing pain management treatments.
  • Educated clients and staff on proper animal nutrition and preventive health care techniques.
  • Collected samples of bodily fluids to analyze for parasites or other diseases.
  • Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
  • Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
  • Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, anesthesia equipment etc.
  • Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
  • Conducted regular inspections of kennel areas to ensure cleanliness standards were met.
  • Communicated with fosters regarding their pet's health status or progress reports following a procedure or illness diagnosis.
  • Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
  • Instructed staff members on proper handling techniques of animals during examinations or treatments.
  • Conducted humane euthanasia when necessary.
  • Determined appropriate dosages of medication based on weight calculations using veterinary scales.
  • Dispensed prescription medications upon request from veterinarians.
  • Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
  • Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
  • Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
  • Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Prepared and labeled medications and instructed client on administration.
  • Supported veterinarians to drive quality care, advocate for pets and educate clients.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Operated anesthesia, oxygen and monitoring equipment.
  • Performed physical examinations and recorded weight, temperature and other vitals.
  • Shaved surgical areas and placed IV catheters in preparation for surgery.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Administered and monitored anesthesia for surgeries and operations.
  • Prepared and reviewed records and consent forms.
  • Assisted with polishing, removing stains and other dental procedures.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Tracked and scheduled follow-up appointments for animal treatment.
  • Conducted initial exams on pets, took vital signs and collected samples for lab.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Reviewed pet records from daily visits and appointments, entering important data into system.

Lead Registered Veterinary Technician

Neel's Veterinary Hospital
Oklahoma City, OK
04.2017 - 01.2019
  • Performed comprehensive assessments and monitored vital signs of patients in the ICU.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Assisted with intubations, chest tubes, central lines, arterial lines and other invasive procedures.
  • Administered medications as prescribed by veterinarians and ensured proper documentation.
  • Provided emotional support to patients and their families.
  • Coordinated with multidisciplinary teams to ensure best patient outcomes.
  • Ensured compliance with safety regulations and infection control protocols.
  • Assisted veterinarians during medical examinations and treatments.
  • Monitored changes in patient conditions using various equipment such as EKG machines.
  • Ensured timely delivery of medications to patients in the ICU unit.
  • Collaborated with nursing staff for efficient implementation of the veterinarian's orders.
  • Educated family members about patient's condition and provided guidance on homecare needs after discharge from hospital.
  • Conducted regular rounds to assess patient status and responded promptly to any changes or alarms.
  • Maintained cleanliness standards within the ICU unit according to established policies.
  • Participated in team meetings to discuss strategies for improving quality of care.
  • Provided end-of-life care for terminally ill patients including pain management and comfort measures.
  • Reviewed diagnostic results, laboratory tests, x-rays, for accuracy prior to submitting them for doctor's review.
  • Served as a resource person for new employees regarding specific policies related to ICU operations.
  • Responded quickly and calmly during emergencies or crisis situations within the ICU unit.
  • Carried out necessary interventions based on established protocols while consulting with veterinarians.
  • Identified areas where improvements can be made in order to provide better quality care services.
  • Provided excellent patient support and care to patients and families.
  • Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
  • Monitored patients for medical changes and reviewed and revised care plans accordingly.
  • Observed and recorded vital signs and reported changes to physicians or nurses.
  • Conducted regular rounds with physicians to ensure quality of care standards were met.
  • Coordinated daily operations of the ICU, including admitting, discharging, and transferring patients.
  • Maintained records of all patient admissions, treatments, medication administration, and discharge summaries.
  • Performed clinical assessments on patients to determine appropriate level of care needed.
  • Monitored patient outcomes to identify trends that may require additional resources or interventions.
  • Collaborated with other departments within the hospital to ensure efficient workflow between units.
  • Educated nursing staff on proper techniques for administering medications and treatments.
  • Provided guidance to junior nurses on how best to handle difficult situations involving patients or families.
  • Ensured compliance with state regulations governing ICUs as well as hospital policies and procedures.
  • Served as liaison between physicians, administrators, and other healthcare personnel involved in providing care in the ICU unit.
  • Advised senior leadership on matters pertaining to operational efficiency within the ICU department.
  • Developed and maintained professional relationship with members of health care team, patient, and patient's family.
  • Delivered optimum treatments to critical-care patients following prescribed rules, policies, protocol, and procedures.

Animal Welfare Officer I

Oklahoma City Animal Welfare
Oklahoma City, Oklahoma
08.2017 - 02.2018
  • Provided advice and assistance to clients on a range of welfare-related issues.
  • Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
  • Maintained records of animal feedings, treatments and other updates.
  • Assisted veterinarians with medical procedures such as vaccinations and spaying and neutering.
  • Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
  • Monitored animals for signs of illness or distress and reported to supervisor immediately.
  • Performed minor grooming services such as brushing fur coats and trimming nails.
  • Organized inventory of food, bedding supplies, toys and other items needed for animal care.
  • Conducted behavior assessments on new arrivals to determine appropriate housing needs.
  • Responded to emergency situations in a timely manner while following safety protocols.
  • Provided humane treatment of all animals at all times.
  • Exercised dogs regularly according to individual needs.
  • Educated customers on proper pet care techniques.
  • Conducted tours of the facility for prospective adopters.
  • Adhered to standards set forth by local laws regarding animal welfare.
  • Participated in training sessions to stay up-to-date on industry trends and best practices.
  • Inspected kennels regularly for any possible health hazards or maintenance concerns.
  • Assisted with the adoption process by providing information about available pets.
  • Developed positive relationships with volunteers who provided support during busy periods.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Cleaned living areas to provide healthy environment for boarded animals.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Vet Assistant

Oklahoma City Animal Welfare
Oklahoma City, Oklahoma
12.2014 - 08.2017
  • Stocked supplies necessary for veterinary treatments.
  • Ensured that all equipment was properly maintained and calibrated.
  • Cared for hospitalized animals under direction of veterinarian staff.
  • Assisted veterinarians with physical examinations of animals.
  • Provided basic care and maintenance for animals in the facility.
  • Recorded patient histories, patient observations, treatments, and medications administered.
  • Cleaned and sterilized surgical instruments before and after procedures.
  • Monitored vital signs during surgery and anesthesia recovery.
  • Administered injections, immunizations, prescribed medications, and intravenous fluids as instructed by veterinarian.
  • Prepared food for animals according to instructions from veterinarian or pet owners.
  • Maintained medical records on each animal seen in clinic.
  • Performed routine lab work including blood draws and other specimen collection techniques.
  • Restrained animals during examination or treatment procedures in a humane manner.

Lead Registered Veterinary Technician

Oklahoma Humane Society In house clinic
Oklahoma City, Oklahoma
02.2016 - 04.2017
  • Provided nursing care to hospitalized animals, including monitoring vital signs and administering medications and treatments under the direction of a veterinarian.
  • Performed laboratory tests such as urinalysis, fecal analysis, heartworm testing, and feline leukemia and FIV testing.
  • Counseled clients on animal health care needs, nutrition requirements, preventative care programs and safety precautions.
  • Maintained accurate patient records using computer software systems.
  • Educated foster parents on proper nutrition, preventive healthcare measures, and home care techniques to promote good health in their foster animals.
  • Dispensed medication per doctor's orders or prescriptions from pharmacies.
  • Communicated with clients regarding test results or other veterinary services needed for their pet's well-being.
  • Responded to emergency calls after hours when necessary.
  • Assisted in the development of treatment plans for sick animals that included diet changes, exercise regimens or other therapeutic recommendations.
  • Observed animals' behavior patterns to detect any signs of illness or injury.
  • Ensured compliance with all state regulations related to veterinary medicine practice standards.
  • Instructed staff members on proper handling of animals in accordance with safety protocols.
  • Participated in continuing education activities to stay up-to-date on advances in veterinary technology.
  • Conducted euthanasia procedures when needed.
  • Managed inventory control of pharmaceuticals and other medical supplies used in the clinic.
  • Ordered supplies required for daily operations within budget limits.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Performed physical examinations and recorded weight, temperature and other vitals.
  • Prepared and reviewed records and consent forms.
  • Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
  • Obtained relevant health history and information from clients to maintain medical charts.
  • Supported veterinarians to drive quality care, advocate for pets and educate clients.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Performed routine laboratory procedures for hematology, urinalysis and serology.
  • Followed precise feeding instructions and schedules for animals under care.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Ensured compliance with all relevant regulations and standards for the veterinary practice.
  • Developed and implemented policies, procedures, and protocols to ensure optimal operations.
  • Maintained inventory of medical supplies and equipment, placing orders when necessary.
  • Managed financial aspects of the practice including budgeting, forecasting, and accounts receivable and payable.
  • Scheduled appointments for clients and managed patient records in accordance with applicable laws and regulations.
  • Implemented strategies for improving overall efficiency within the practice.
  • Partnered with local organizations to promote awareness about animal health care services offered by the practice.
  • Advised senior management on any issues related to staffing needs or changes in regulations that could affect the business.
  • Attended conferences or seminars related to veterinary medicine in order to stay up-to-date on current trends in the field.

Vet Assistant

Oklahoma Humane Society Spay and Neuter clinic
Oklahoma City, Oklahoma
06.2015 - 02.2016
  • Stocked supplies necessary for veterinary treatments.
  • Ensured that all equipment was properly maintained and calibrated.
  • Assisted veterinarians with physical examinations of animals.
  • Provided basic care and maintenance for animals in the facility.
  • Recorded patient histories, patient observations, treatments, and medications administered.
  • Cleaned and sterilized surgical instruments before and after procedures.
  • Monitored vital signs during surgery and anesthesia recovery.
  • Restrained animals during examination or treatment procedures in a humane manner.
  • Gave post-operative instructions to pet owners regarding home care of their pets.
  • Assisted with surgical preparation including prepping the animal for surgery.
  • Communicated effectively with clients regarding their pet's health status.
  • Maintained cleanliness of exam rooms between appointments.
  • Communicated with veterinarians and staff members to maintain patient flow.
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Released patients to owners with care directions from veterinary staff.

Adoption Coordinator

Oklahoma City Animal Welfare
Oklahoma City, OK
12.2013 - 12.2014
  • Developed event themes and concepts to ensure successful execution of events.
  • Sourced venues for events in accordance with shelter needs and preferences.
  • Managed logistics related to transportation, catering, entertainment, decorations for events.
  • Provided on-site support during the day of the event including problem solving if necessary.
  • Conducted post-event evaluations to measure success of each program.
  • Assisted guests throughout the duration of an event by providing directions or answering questions about available animals.
  • Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
  • Developed engaging content for social media channels, increasing online visibility and participation.
  • Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
  • Developed and maintained event timelines, ensuring all tasks were completed on schedule.

Education

Associate of Applied Science -

Heritage College
Oklahoma City, OK
06-2016

Skills

  • Practice operations oversight
  • Continuing education
  • Adaptability
  • Policy Development
  • CPR/AED
  • Team building
  • Project Management
  • Pharmacy operations management
  • Performance Evaluation
  • Inventory and restocking
  • Operational Efficiency
  • Communication
  • Reliability
  • Employee retention strategies
  • Hospital coordination
  • Quality Assurance
  • Customer Service
  • Multitasking Abilities
  • Medical clinical procedures
  • Time management abilities
  • Crisis Management
  • Medical Terminology
  • Strategic Planning
  • Performance monitoring
  • Manage records
  • Problem-solving aptitude
  • Professionalism
  • Problem-solving abilities
  • Multidisciplinary team collaboration

Affiliations

  • I am apart of the Well being and Resiliency Committee to better establish a positive work experience for staff.
  • I have traveled around the country following a band on tour.
  • I enjoy hiking, being in nature, and am learning more gardening.
  • I am a part of the city's MLD program, I am hoping to utilize the tools learned to grow as a leader within my organization.

Accomplishments

  • I have been peer nominated multiple times as the Shelter Rockstar before taking on my supervisory role at the shelter.

Certification

  • I am a Registered Veterinary Technician and licensed CAET.

Timeline

Clinic Supervisor

Oklahoma City Animal Welfare
06.2023 - Current

Vet Assistant

Oklahoma City Animal Welfare
02.2018 - 06.2023

Animal Welfare Officer I

Oklahoma City Animal Welfare
08.2017 - 02.2018

Lead Registered Veterinary Technician

Neel's Veterinary Hospital
04.2017 - 01.2019

Lead Registered Veterinary Technician

Oklahoma Humane Society In house clinic
02.2016 - 04.2017

Vet Assistant

Oklahoma Humane Society Spay and Neuter clinic
06.2015 - 02.2016

Vet Assistant

Oklahoma City Animal Welfare
12.2014 - 08.2017

Adoption Coordinator

Oklahoma City Animal Welfare
12.2013 - 12.2014

Associate of Applied Science -

Heritage College

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Tanisha Reed