Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Tanisha Triplett

Indianapolis,IN

Summary

Results-driven customer service representative with a focus on active listening and patience. Successfully resolved inquiries while assisting members with his or her questions and concerns, aiming to streamline processes and improve overall service quality.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

LCP Transportation
Indianapolis, IN
01.2021 - 01.2026
  • Resolved customer inquiries through effective communication with drivers and medical facilities.
  • Assisted members with scheduling transportation to and from medical appointments .
  • Communicating with various MCE's to confirm members medicaid status.
  • Scheduling urgent and same day appointments for members through various apps and programs such as Microsoft, NICE, and Lyft.

Warehouse Associate

Moriden America
Indianapolis, IN
07.2015 - 10.2020
  • Operated forklifts and pallet jacks to efficiently transport materials across warehouse.
  • Producing various trunk parts for Subaru vehicles.
  • Training associates on various departments in the warehouse such as producing trunk parts, carpets, and handles for Subaru vehicles.

Education

High School Diploma -

Benton Harbor High
Benton Harbor, MI

Skills

  • Customer service
  • Active listening
  • Patience
  • Data entry
  • Interpersonal skills

Timeline

Customer Service Representative

LCP Transportation
01.2021 - 01.2026

Warehouse Associate

Moriden America
07.2015 - 10.2020

High School Diploma -

Benton Harbor High
Tanisha Triplett