Tanitra Cox Forbes

• Communicate with patients with compassion while keeping medical information private.
• Use motivational interviewing to educate, support and motivate change.
• Ensure that all documentation is completed accurately according to state regulations.
• Serve as a liaison between clients' families and community agencies providing services to them.
• Provide advocacy for clients to ensure their needs are met through appropriate services.
• Arrange referrals for additional services such as housing assistance or financial aid programs when needed.
• Manage caseloads effectively, ensuring timely follow-ups.
• Conducted comprehensive assessments to identify client needs.

• Developed and implemented care management plans to address needs and goals.

• Created a plan of care to assist patience in reducing problems or barriers to achieve optimal level of health.

• Monitored care plans to evaluate effectiveness, document interventional achievements and suggested changes.

• Collaborated with multi- disciplinary staff to improve overall patient care and response times.

• Used motivational interviewing practices to educate, support and motivate change.

• Protected patient information by adhering to strict confidential standards.

• Liaised between patient and physician by initiating discussions regarding care.

• Completed intake assessments with clients and draft community re-entry plans following treatment.

• Conducted mental health assessments for children, adolescents and adults receiving child welfare and prevention services.

• Contacted child protective services regarding, at-risk children.

• Arranged and facilitated support groups, life skills education programs, and supportive counseling for survivors by coordinating appropriate trained and license service providers.

• Visited client’s residence for home study assessment to assist court decision.

• Conducted weekly individual and group therapy sessions to enhance problem-solving abilities, goal attainment, and communication proficiency.

• Administered resolution strategies to help families resolve disputes.

• Developed workable solutions for recurring problems for individuals and families.

• Directed protective placement, case management, parent education and family activities.

• Liaised between clients and community agencies for housing

• Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
• Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
• Developed tailored intervention plans for diverse populations.
• Demonstrated strong comprehension of verbal and written directions.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Promptly and efficiently identified customer needs.
• Prioritized and organized tasks, ensuring efficient accomplishment of service goals.