Taniya Robinson
Schenectady,NY
Summary
Proven track record of enhancing operational efficiency, demonstrated during my tenure at FedEx, where I excelled in package scanning and time management. Adept at maintaining high customer satisfaction through effective communication and quick learning abilities. Achieved significant improvements in order fulfillment accuracy and workplace organization, contributing to a increase in on-time deliveries.
Overview
1
1
year of professional experience
Work History
Package Handler
FedEx
Schenectady, NY
11.2024 - Current
- Organized packages according to type, size, destination, and other specifications.
- Inspected packages for damages or defects and recorded any issues found.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Verified package information against shipping documents to ensure correct recipient.
- Scanned barcodes on packages to ensure accuracy of delivery.
- Maintained a clean and safe work environment at all times.
- Followed safety protocols when handling hazardous materials.
- Stacked packages in designated areas for further processing.
Online Fulfillment Assistant
Walmart
Glenville, NY
06.2024 - 09.2024
- Set up and maintain online customer accounts, including processing orders, returns, and exchanges.
- Managed inventory levels to ensure timely order fulfillment.
- Provided customer service support via email or phone inquiries regarding order status and product information.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
Team Member
McDonald's
Schenectady, NY
11.2023 - 04.2024
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
Cashier
Burlington
Schenectady, NY
10.2023 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Schenectady High School
Schenectady, NY06-2023
Skills
- Package scanning
- Order picking and processing
- Cash management
- Retail merchandising
- Communication
- Quick Learner
- Barcode scanning
- Item selection
- Time management
- Workplace organization
Timeline
Package Handler
FedEx
11.2024 - Current
Online Fulfillment Assistant
Walmart
06.2024 - 09.2024
Team Member
McDonald's
11.2023 - 04.2024
Cashier
Burlington
10.2023 - 12.2023
High School Diploma -
Schenectady High School
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