Tanja Manzke

• Trained new paralegals and junior associates
• Managed high-touch, strategically important clients
• Provided training on proprietary client relationship portal
• Oversaw preparation and review of petitions and applications across the entire NIV and IV spectrum
• Prepared and executed client presentations and internal training seminars
• Assisted in the development of responses to RFPs by potential clients
• Designated as a 'super user' of the proprietary case management system and provided input on new business applications platform
• Supported client relationships with two significant clients during transition due to partner relocation.

• Supported strong client relationships and served as a liaison between clients and technical staff to ensure that software products reflected immigration best practices.

• Re-engineered internal immigration process within the first 12 months
• Oversaw initial, ongoing, and permanent employment authorization for the Lab’s international population, including preparation and filing of all NIV petitions
• Developed strategy for IV petitions
• Initiated and oversaw the audit of 6000+ I-9s and implemented necessary quality control and corrective actions
• Developed Lab’s first comprehensive set of immigration policies
• Oversaw RFP process for and implementation of Lab’s first immigration software package (LawLogix)
• Oversaw RFP process for outside immigration counsel
• Analyzed prospective Independent Contractors to determine IC classification criteria.

• Managed client relationships and corporate relationships
• Supervised legal and administrative staff
• Managed high-touch, strategically important clients
• Provided training on proprietary client relationship portal
• Oversaw preparation of petitions and applications across the entire NIV and IV spectrum
• Prepared and delivered client presentations and internal training seminars
• Assisted in developing responses to RFPs by potential clients.

• Managed client relationships needing strengthening
• Prepared petitions and applications across entire NIV and IV spectrum.

Additional concurrent duties:

• Managed recruitment and training for the office
• Developed Training Coordinator role.

• Handpicked to manage client relationships needing strengthening
• Prepared petitions and applications across entire NIV and IV spectrum

Additional Positions Held:

International Student Advisor

August 1996 – August 1998

Graduate Assistant/International Student Counselor

June 1994 – February 1996