Dionysius Feaster
Baltimore,MD
Summary
Dedicated and compassionate behavioral health and logistics professional with over seven years of combined experience in residential counseling, crisis intervention, and transportation operations. Demonstrates excellence in providing trauma-informed, client-centered care, and maintaining safety in therapeutic environments. Skilled in therapeutic de-escalation, ICAN documentation, and compliance with HIPAA, COMAR, and CARF standards. Seeking to bring a strong behavioral support background to the role of Behavioral Specialist at St. Vincent's Villa.
Overview
8
8
years of professional experience
Work History
Residential Counselor
Created For Greater Psychiatric Rehabilitation Program
Baltimore, MD
03.2025 - Current
- Deliver behavioral and emotional support to clients in a structured residential setting for substance use disorder (ASAM 3.1).
- Implement therapeutic interventions aligned with Trauma-Informed Care principles and program policies.
- Engage in proactive crisis prevention, de-escalation, and personal restraint as needed, supporting safety within the unit.
- Document client progress and incident reports using ICAN, supporting clinical treatment planning.
- Provide peer mentorship and support for staff in high-risk scenarios.
Independent Contractor / Business & Property Manager
Baltimore, MD
01.2017 - Current
- Managed rental units and ensured tenant compliance with lease terms.
- Oversaw courier and web-based operations, ensuring HIPAA-compliant deliveries.
- Directed vehicle maintenance, route planning, and team scheduling.
Executive Client Transporter
Created For Greater Health Systems
Baltimore, MD
07.2024 - 03.2025
- Transported behavioral health clients in compliance with COMAR and CARF guidelines.
- Monitored and supported clients during transport, applying verbal de-escalation techniques when necessary.
- Maintained accurate records of transportation activity, including vehicle safety logs, and incident documentation.
- Acted as a liaison between clinical teams and clients, ensuring timely and compassionate service delivery.
Dispatch Supervisor
SP Plus
Hanover, MD
03.2017 - 01.2022
- Managed airport dispatch operations and led shift teams in high-volume settings.
- Scheduled transportation logistics in coordination with airline partners.
- Trained and supervised fleet drivers and dispatchers, ensuring protocol compliance and service quality.
Material Handler
Oceaneering International
Hanover, MD
10.2017 - 01.2018
- Tracked and managed raw materials using Oracle ERP systems to maintain accurate inventory levels.
- Oversaw quality control inspections, and ensured proper documentation for all inbound and outbound shipments.
- Implemented risk mitigation strategies to ensure secure material handling.
Education
General Studies -
Community College of Baltimore County
Catonsville, MDNetwork & Information Technology -
TESST College of Technology
Baltimore, MDSkills
- Behavioral & Crisis Intervention
- Residential Client Support
- Route Planning & Transportation
- HIPAA & Safety Compliance
- Vehicle Operations & Maintenance
- Microsoft Office
- Oracle
- PeopleSoft
- Staff Training & Team Leadership
- Typing Speed: 35 WPM
- ICAN Documentation & Case Notes
Additional Information
Valid Driver's License | Clean Record (10+ Years), COMAR, CARF & HIPAA Compliant, Able to lift 50 lbs and work flexible shifts including on-call, OSHA, Hazmat, and Defensive Driving Certified
Professional Development
- Completed over 40+ hours of certified training through Relias Learning in behavioral health, safety, compliance, and patient support
- Topics include: Trauma-Informed Care, HIPAA, Verbal De-Escalation, Emergency Preparedness, LGBTQ+ Client Support, Cultural Awareness, OSHA/Hazmat, and more
Timeline
Residential Counselor
Created For Greater Psychiatric Rehabilitation Program
03.2025 - Current
Executive Client Transporter
Created For Greater Health Systems
07.2024 - 03.2025
Material Handler
Oceaneering International
10.2017 - 01.2018
Dispatch Supervisor
SP Plus
03.2017 - 01.2022
Independent Contractor / Business & Property Manager
01.2017 - Current
General Studies -
Community College of Baltimore County
Network & Information Technology -
TESST College of Technology